• Report: #1015429

Complaint Review: Radio Shack

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  • Submitted: Sat, February 16, 2013
  • Updated: Sat, February 16, 2013

  • Reported By: Wade — Orlando Florida United States of America
Radio Shack
Ft Worth, Texas United States of America

Radio Shack Ripoff, Lies and Failure to do what proised Ft Worth, Texas

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Ordered microphone two weeks ago.  Was so defective that short circuit in mic was so pronounced it overheated battery to point it was painful to touch.

RS admitted "that is a problem" with these mics, and they do no quality control before they are shipped.

Would send a replacement only I paid for second one because 1st had not yet been returned.  RS has no way to email a RMA label.  RS promised to FedEx air 2d microphone as microphone was needed for project this weekend.

They shipped FedEx ground, then lied and insisted it was Air.  FedEx confirmed it was ground.

CS insisted that even of they had sent it air again on Friday, it would not get here, as (and this is a quote) "FedEx never delivers on Saturday!"  

Customer Service for internet sales had a total Screw You attitude.  Customer Service for regular stores promised  three times to have Supervisor call me.  She never did.  CS for stores comment was "well, I sent her an e-mail...... "  CS for stores claims to not have internet sales supervisor's phone number! 

Internet sales also lied and said they were RS employees.  Have found out they really work for 3d party vendor. 

Total screw you attitude.  Lost a project because of it.   

This report was posted on Ripoff Report on 02/16/2013 02:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Radio-Shack/Ft-Worth-Texas-/Radio-Shack-Ripoff-Lies-and-Failure-to-do-what-proised-Ft-Worth-Texas-1015429. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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