- Report: #1053688
Report - Rebuttal - Arbitrate
Complaint Review: Radio Shack
Radio Shack2140 E. Southlake Blvd Southlake, Texas USA
Radio Shack Radio Shack makes getting refunds difficult for handicapped people Southlake Texas
*Consumer Comment: I can't believe people still shop at rip-off shack I don't buy cell phones threw radio shack anymore I go directly to sprint website to purchase cell phones
*Author of original report: Yes, Radio Shack makes it hard on disabled people
*Consumer Comment: The only reason...
*Author of original report: Radio Shack continues to make refunds hard for disabled people
*Consumer Comment: The employee may be an idiot
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On 5/23/13, I tried to obtain a refund (at the Southlake, TX) store of an unopened item with the original receipt which allowed for returns until 6/3/13. Chris could not work his computer. Even though the screen showed the receipt and the item I was trying to get a refund of, he said he couldn't because I was commiting some kind of fraud. Since I had the original receipt and the unopened item, Chris could not explain what fraud I was commiting. He did offer me a store credit, which was not why I had come in. And if I were commiting some kind of fraud, I'm not sure why he would offer one! Chris insisted (even though I'm clearly mobility challenged and cannot walk without assistance) that I go out of my way and go to another store further away for a refund.
This report was posted on Ripoff Report on 05/24/2013 05:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Radio-Shack/Southlake-Texas-76092/Radio-Shack-Radio-Shack-makes-getting-refunds-difficult-for-handicapped-people-Southlake-1053688. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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