- Report: #977163
Report - Rebuttal - Arbitrate
Complaint Review: Radio Shack
Radio Shack3515 Hudson Drive Stow, Ohio United States of America
Radio Shack Insurance is a JOKE Stow, Ohio
The phone was dropped in the water. I went in to ask them how to file a claim. They said the insurance doesn't cover the phone getting wet. I tried to call the number any way and was advised that it would be a $100 deductible; however, the 'insurance company' had no record of my phone purchase. I couldn't' get any where with these people so I ended the call and just put the phone away until I could come up with the $100 deductible and find out why they had no record of my purchase.
Later the phone was stolen. I called again to Radio Shack to get the insurance company's number and was advised that the insurance didn't cover stolen phones. What does this damned insurance cover???
A complete and total rip-off. They won't do anything for you, so what's the point of having the 'insurance'. Radio Shack shouldn't even be able to offer this to people if it does them no good. Now i'm paying monthly on an insurance plan I can't even make a claim against!
This report was posted on Ripoff Report on 12/03/2012 08:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Radio-Shack/Stow-Ohio-44224/Radio-Shack-Insurance-is-a-JOKE-Stow-Ohio-977163. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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