• Report: #85016

Complaint Review: Radio Shack

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  • Submitted: Tue, March 23, 2004
  • Updated: Tue, March 23, 2004

  • Reported By:Mount Vision New York
Radio Shack
RR 2 M 22 Nationwide U.S.A.

Radio Shack Rebate Promised, Rebate Denied. Rip-off! Oneonta Nationwide

*Consumer Suggestion: Radio Shack Rebate RIP-OFF

*Consumer Suggestion: Radio Shack Rebate RIP-OFF

*Consumer Suggestion: Radio Shack Rebate RIP-OFF

*Consumer Suggestion: Radio Shack Rebate RIP-OFF

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When I decided to buy a Palm Tungsten E PDA the other day, I decided to buy it at Radio Shack, for I was told by the sales-droid that there was a $25 rebate on the Tungsten E. Sure enough, right on their computerized receipt is the notation "$25 MIR [Mail In Rebate] PDAS", so I figure all is well. I'm filing today when I notice that there is a notation that "Qualifying PDA SKU's" must be one of the following... one of which is NOT my Tungsten E.

Alright, must be an oversight. I call the store that I bought it from, they puzzle over the unlisted SKU, and tell me to call the 800 number (actually, it's an 888 number). I do, the fellow that eventually answers (who is very nice, by the way) doesn't have any information about the rebate offer I have; asked to hold on, I do and he disappears for a bit. He comes back to tell me that there's NO REBATE on this PDA for which I WAS PROMISED A REBATE.

Rebates really are a scam and a ripoff -- what do they think we are, stupid? I'm going to try and return the Tungsten E tomorrow; if I don't get my money back, well, I used my credit card for a reason.

Don't believe what Radio Shux tells you!

Joe
Mount Vision, New York
U.S.A.

This report was posted on Ripoff Report on 03/23/2004 11:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Radio-Shack/nationwide/Radio-Shack-Rebate-Promised-Rebate-Denied-Rip-off-Oneonta-Nationwide-85016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 Consumer Suggestion

Radio Shack Rebate RIP-OFF

AUTHOR: Cory - (U.S.A.)

I had the same thing happen to me at radio shack over a cell phone. Aganist my better judgement, we purchased two Sprint cell phones 9/02 with the promise of one $50 rebate, which the salesmen printed up the form off the register. Sent it in to Sprint and get a form letter back from Sprint telling me that those phones don't qualify for any rebate. What a RIP-OFF. Went in to a Sprint store last Sunday 3/04 called customer service to find out if my one year contract was up and said if they wanted to keep me as a customer I expected a $50 credit on next month's bill. The service rep got the manager on the line explained the situation to him and had him credit me $50. Well done for Sprint, Screw you radio shack. To avoid this RIP-OFF in the future don't shop at radio shack.
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#2 Consumer Suggestion

Radio Shack Rebate RIP-OFF

AUTHOR: Cory - (U.S.A.)

I had the same thing happen to me at radio shack over a cell phone. Aganist my better judgement, we purchased two Sprint cell phones 9/02 with the promise of one $50 rebate, which the salesmen printed up the form off the register. Sent it in to Sprint and get a form letter back from Sprint telling me that those phones don't qualify for any rebate. What a RIP-OFF. Went in to a Sprint store last Sunday 3/04 called customer service to find out if my one year contract was up and said if they wanted to keep me as a customer I expected a $50 credit on next month's bill. The service rep got the manager on the line explained the situation to him and had him credit me $50. Well done for Sprint, Screw you radio shack. To avoid this RIP-OFF in the future don't shop at radio shack.
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#3 Consumer Suggestion

Radio Shack Rebate RIP-OFF

AUTHOR: Cory - (U.S.A.)

I had the same thing happen to me at radio shack over a cell phone. Aganist my better judgement, we purchased two Sprint cell phones 9/02 with the promise of one $50 rebate, which the salesmen printed up the form off the register. Sent it in to Sprint and get a form letter back from Sprint telling me that those phones don't qualify for any rebate. What a RIP-OFF. Went in to a Sprint store last Sunday 3/04 called customer service to find out if my one year contract was up and said if they wanted to keep me as a customer I expected a $50 credit on next month's bill. The service rep got the manager on the line explained the situation to him and had him credit me $50. Well done for Sprint, Screw you radio shack. To avoid this RIP-OFF in the future don't shop at radio shack.
Respond to this report!
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#4 Consumer Suggestion

Radio Shack Rebate RIP-OFF

AUTHOR: Cory - (U.S.A.)

I had the same thing happen to me at radio shack over a cell phone. Aganist my better judgement, we purchased two Sprint cell phones 9/02 with the promise of one $50 rebate, which the salesmen printed up the form off the register. Sent it in to Sprint and get a form letter back from Sprint telling me that those phones don't qualify for any rebate. What a RIP-OFF. Went in to a Sprint store last Sunday 3/04 called customer service to find out if my one year contract was up and said if they wanted to keep me as a customer I expected a $50 credit on next month's bill. The service rep got the manager on the line explained the situation to him and had him credit me $50. Well done for Sprint, Screw you radio shack. To avoid this RIP-OFF in the future don't shop at radio shack.
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