- Report: #989605
Report - Rebuttal - Arbitrate
Complaint Review: RadioShack
RadioShack179 East Kennedy Boulevard Lakewood, New Jersey United States of America
RadioShack Refused to service RadioShack device and tried to sell new one. Lakewood , New Jersey
*UPDATE Employee: Incorrect
*Author of original report: Details of store
*UPDATE Employee: Employee Training
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The store representative asked me if I had a service plan and I replied that "no, I did not". So the guy tells me there's nothing he can do for me. I said I'm willing to pay for the repair, but he insisted that he can't help me.
I had to drive around to different repair shops and nobody could help me because the part wasn't available. In the end I went to the RadioShack in the next city, Bricktown and they sent it out to the repair center for me.
Why can't the local store send it out for me? Just because he's not interested? And even if there was some valid reason that he couldn't do it, he could have told me where to go.
This report was posted on Ripoff Report on 01/01/2013 01:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/RadioShack/Lakewood-New-Jersey-08701/RadioShack-Refused-to-service-RadioShack-device-and-tried-to-sell-new-one-Lakewood-New-989605. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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