• Report: #384203

Complaint Review: Radius Financial

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  • Submitted: Thu, October 23, 2008
  • Updated: Thu, November 05, 2009

  • Reported By:poway California
Radius Financial
5126 Clareton Drive Agoura Hills, California U.S.A.

Radius Financial/pivotal Payments i signed up for there deal i received in the mail. i was ripped off Agoura Hills California

*UPDATE Employee: Pivotal Payments would like to resolve your problems

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received flyer in mail. was good deal. called then signed up, did all paper work. credit was good, thay had a list of things they needed done which i did. they even sent a guy out to check my address and take pics. all was done. i was told everything approved. still didn,t recieve info or product i was told i would get.

after 30 calls with no calls back i had to cancel today. so this was a 45 day proccess, my biz opens 11/01/2008 and i am not able to accept credit cards! my contact was drew, he got to where his hands are tied. the big cheese john r. and michael d. have never called me back after many left messages. so thats it. it was nothing wrong with my end at all. i don,t know how they are in biz????? i am thinking of taking a road trip which is not to far for me and waste some of there time!!!

Scott
poway, California
U.S.A.

This report was posted on Ripoff Report on 10/23/2008 02:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Radius-Financial/Agoura-Hills-California-91301/Radius-Financialpivotal-Payments-i-signed-up-for-there-deal-i-received-in-the-mail-i-was-384203. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Pivotal Payments would like to resolve your problems

AUTHOR: Pivotal Payments - (Canada)

After reading this, we would like to apologize for any problems you have encountered using our service. Although a rare occurrence, you may have encountered an issue with a third party agent selling our services.

Our merchants are the lifeline of our business, and as such, we are very customer-focused and work hard to fix any and all issues rapidly. We thank you for choosing Pivotal Payments and will do our best to help you as best as we can. Please contact our main merchant support hot-line at 1-866-883-1494. Thank you.
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