• Report: #1044525

Complaint Review: Rainmaker

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, April 19, 2013
  • Updated: Fri, April 19, 2013

  • Reported By: Paul — Centurion Internet
Rainmaker
Internet United States of America

Rainmaker Webrhyno Software supplied has very poor documentation. The campaign manager module has NO installation manual. Requests and support tickets got ignored for 4 weeks. Requests to reimburse me on charges for mod Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Webrhyno offers software to the mlm industry, called Rainmaker. The software has add-on modules to expand its functionality. I chose to lease the main module and i added the Campaign Manager module.
Soon after paying for the software the first month, i realized that the Campaign manager module has no documentation to explain the setup. I contacted support to assist me with this. After a month of requests, I suggested that they credit me for the two months that I paid for the module that cannot be used. When the third month's payment became due, I subtracted the payments of the two previous months from the amount due and paid the invoice. Eventually my support tickets got answered and they offered to take the lease for the module off the service. No credit given and no explanation why they never answered my queries. I complained about this and my account was suspended.
My opinion on the company is that the support is totally lacking. My opinion on the software is that the campaign manager should not be offered to the public until a proper manual is made available for it.

This report was posted on Ripoff Report on 04/19/2013 06:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rainmaker/internet/Rainmaker-Webrhyno-Software-supplied-has-very-poor-documentation-The-campaign-manager-mod-1044525. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Rainmaker

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory