- Report: #849516
Complaint Review: Rainsoft Water Softener Systems
| Rainsoft Water Softener Systems 255 Riverchase Parkway E, Suite C
Hoover, Alabama United States of America |
|
Rainsoft Water Softener Systems Aquafinance , their finance co. BIG RIP OFF ARTISTS! After I refused to pay, they filed a default judgement against me for $16,000! Hoover, Alabama
*Consumer Comment: Aqua finance a RIP-OFF!
*Consumer Comment: Caveat Emptor?
*General Comment: $8000 water softener
*UPDATE Employee: Rainsoft is not the problem
*Consumer Comment: Company and affiliates
*UPDATE Employee: aqua finance and Rainsoft are not the same company
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Finally, Sept. of 2011, they filed a default judgement against me for $16,000 because I refused to pay for a faulty product. (The original cost was $8,000) Well, thanks to my wonderful attorney, Today, in front of the judge on my case, Rainsofts attorney agreed to drop the suit against me!!! WOO! HOO!
They broke at least 2 laws that we found, and we could have taken it further, to a jury trial, which would have been fun to pin their ears back. But, the fact remained that the expense would have been much greater than what I could have recovered under our laws. So, we accepted their offer to drop the case. I'm just happy to know that I'm one less person that they could rob. They did cause me a great deal of emotional distress, caused a black spot on my credit for the past few years, and attorneys fees, but it could have been much worse. If you see the name RainSoft on anything, turn around a run till you can't run no more. ( Or if they are at your house, don't hesitate to kick them out the door!)
This report was posted on Ripoff Report on 03/06/2012 11:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rainsoft-Water-Softener-Systems/Hoover-Alabama-35244/Rainsoft-Water-Softener-Systems-Aquafinance-their-finance-co-BIG-RIP-OFF-ARTISTS-Aft-849516. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Aqua finance a RIP-OFF!
AUTHOR: Cory - (United States of America)
SUBMITTED: Tuesday, March 12, 2013
Now i see why they kept sending the payment back! This is a rip off! I have no idea what to do or how to absolve this crazy debt from these predator lenders! My wife and i now know that they have a lein on our house! I do not plan on getting a loan for anything any time soon and do not plan on moving any time soon either. I do know that they have already spent more money on the lein than i had to pay for the unit... Anybody that can guide me in the right direction will be appreciated!
#2 Consumer Comment
Caveat Emptor?
AUTHOR: William - (United States of America)
SUBMITTED: Wednesday, December 26, 2012
Saying something that we both already know after the fact is not very helpful. I will definately be letting people know when a company does something as shady as this. It's alright to make a profit, but misleading someone to make such a substantial amount is wrong and people will hear about it no matter how many useless comments like yours are made.
All I can say for Rainsoft is, maybe you should try to distance yourself from these installers, salesman, finance companies, which are not affiliated with your manufacturing company. Or better yet, in the 59 years you have been in business maybe you could hire a salesman and a installer. I bet you have...
#3 General Comment
$8000 water softener
AUTHOR: BookemDanno - (United States of America)
SUBMITTED: Wednesday, December 26, 2012
#4 UPDATE Employee
Rainsoft is not the problem
AUTHOR: scott - (United States of America)
SUBMITTED: Tuesday, September 04, 2012
RainSoft has been around since 1953 we are an America based company the uses American made products assembled in elk grove village IL. If you are someone with a Rainsoft system and are having any problem with the product or the local distributor I urge you to contact us at customerfocus@rainsoft.com and we will gladly assist you in finding a resolve.
#5 Consumer Comment
Company and affiliates
AUTHOR: William - (United States of America)
SUBMITTED: Saturday, September 01, 2012
The company obviously benifits from the sale of their products , but will claim it is someone else's problem when something goes wrong. My girlfriend had the same thing happen to her. She bought a system for 8,000 plus and realized shortly thereafter that it was a waste of money and not needed. She contated Rainsoft and they were not willing to pick up the system. So she paid for it, minus the interest which seemed very fair considering.
Well after harassing phone calls, calling her boss, and telling him they were going to file suit against her, and then finally sending out someone to her job to serve her papers, while wearing a sidearm, she said "do what you will"." They have now filed suit and the judge has ok'd a garnishment for 25% of her pay weekly. The total amount of interest due was 2000. She now has a garnishment for payments totaling 4700 plus dollars! What a ripoff!!
she will have spent over 13000 dollars on this softner system that the salesman told her was needed, when in fact it is not needed here in the south, unless you have well water in some cases. I advised her to seek a lawyer, but she is to easy going and said she just wants to be done with these people. Please save youself some money and a headache by avoiding this company, and its affiliates. I don't understand how they have stayed in business this long, unless contracting out everything to other companies keeps them from being liable for their business practices.
Sincerely,
Pissed off Boyfriend
#6 UPDATE Employee
aqua finance and Rainsoft are not the same company
AUTHOR: scott - (United States of America)
SUBMITTED: Wednesday, March 14, 2012
I want to clarify a few things in this report. Aqua finance and RainSoft are not affiliated. We have many RainSoft distributors throughout out the world and they are independent and use a verity of finance sources.
I contacted the local dealer and asked for information about this customer and they did not pursue any litigation against this customer. I can only assume aqua finance did due to lack of payments. For all in home sales for any product the 3 day cancellation policy is the law and if done correctly they certainly would have removed the equipment
I wont go into each of the other complaints one at a time but I can assure you as a manufacture we stand behind all of our products 100%. Even the soap products, which we do not make but carry the RainSoft name our name on we stand behind and we will adjust replace or do whatever is necessary to make the customer happy.
The freezing issue I cant address as it is a installation issue and not product. If you have any question regarding this or any other issue please feel free to contact us at customer focus at rainsoft dot com

