• Report: #806470

Complaint Review: Rainsoft

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  • Submitted: Wed, December 07, 2011
  • Updated: Thu, December 15, 2011

  • Reported By: Kyle Cartmell — sahuarita Arizona United States of America
Rainsoft
1330 W. Auto Dr. #200 tempe, Arizona United States of America

Rainsoft High quality water of arizona Rainsoft=Scam tempe, Arizona

*Author of original report: Update

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I worked for a Rainsoft Dealer, so I know their tricks. They are a very shady company that only cares about making money off their customers. Over a month ago I reported that all the customers in Arizona and Oklahoma were lied to and cheated
by their authorized dealer High Quality Water. Every single customer was lied to. First they were told the water test only take 15-30 minutes, when they know it takes 1.5 to 2.0 hours.  Otherwise no one would set the appointment. So they lie to get into your home. Then the sales reps would perform several tests using bottled water and tell the customers that it was Rainsoft water from the office.  That equals fraud. I told Scott Harmon;  the director of customer satisfaction for Aquion, Inc. the parent company of RainSoft. I told him what was going on and that because all the customers were lied to that they should be informed and Rainsoft should offer them a full refund because they bought under false pretenses. None of the customers were notified or
offered a refund. We are talking about hundreds of customers. Instead he had his  lawyer contact me tell me HighQuality Water did nothing wrong. What a scam artist.  I am spear heading a law suit against these people. So please email me all your Rainsoft horror stories so I can add you to my law suit. (((ROR redacted))) 

Before you buy Rainsoft check out the Law suit filed by the state of West Virginia and the 60 minute repot done on Rainsoft and their predatory sales tactics. That is right Rainsoft is such a scam that 60 Minutes has done a report on how they allow their dealers to rip off old ladies.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 12/07/2011 10:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rainsoft/tempe-Arizona-85284/Rainsoft-High-quality-water-of-arizona-RainsoftScam-tempe-Arizona-806470. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Update

AUTHOR: Kyle Cartmell - (United States of America)

I was contacted by High Quality Water and Rainsoft. They fixed all problems I complained about  and then some. So please disregard my previous complaint. They are a good company and it is ok to buy from them.

Kyle Cartmell  
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