- Report: #968806
Report - Rebuttal - Arbitrate
Complaint Review: Ralph Paul
Ralph PaulInternet United States of America
Ralph Paul www.TryGuitarMadeEasy.com Ralph Paul Guitar Made Easy as seen on TV using ripoff order fulfillment of customerstatus.com Internet
*Consumer Comment: People Should Learn to Read First
*Consumer Comment: Ralph Paul Is Scamming People
*Consumer Comment: Fast Shipping, Product excellent
*Consumer Comment: Call the CFO "Ed"@ 914 332-7878
*REBUTTAL Owner of company: Ralph Paul videos really work!
Once trying to order Ralph Paul's DVD's on guitar made easy you cannot reach Ralph Paul in order to let him know what is happening, however, any consumers will have the same experience we have had if they try to order.
There is an order number or you can order online. We decided to order via phone as the online order form asked for the credit card information before anything else, so no matter what they confirm or do not confirm they have your information. The phone ordering method is all recorded and then ends ubruptly with no confirmation.
Once you call to correct the order (seen by several as tripled or doubled) it is too late to do anything about it. In customerstatus.com's own words, it shipped this morning. This answer is given two days in a row and then we you finally get shipping information you find that it was shipped hours after your first tried to contact them to correct the order.
Use Ralph Paul with caution as he has associated himself with a scaming, fraudlent company and cannot be reached to gain his help to correct the problem.
This report was posted on Ripoff Report on 11/13/2012 07:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ralph-Paul/internet/Ralph-Paul-wwwTryGuitarMadeEasycom-Ralph-Paul-Guitar-Made-Easy-as-seen-on-TV-using-rip-968806. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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