- Report: #413211
Report - Rebuttal - Arbitrate
Complaint Review: Ramada Plaza Resort
Ramada Plaza Resort2419 Commercial Blvd Fort Lauderdale, Florida U.S.A.
Ramada Plaza Resort Imperial Majesty Cruise Get A Refund Fort Lauderdale Florida
When I receive my "travel documents" I sent the cancellation notice to Ramada. I also disputed the charges with the credit card company. Unfortunately they received my information too late so I had to pay.
I went to the Florida Department of Agriculture and Consumer Services website www.800helpfa.com. On this site you can file a complaint. I received a letter with instructions to send documentation to them. I sent my credit card dispute, the cancellation notice, correspondence I had with the company, reports from this website and comments from tripadvisor.com about the hotels. I received a FULL refund from Ramada within the month. This was a year after I had paid for it.
Try this and hopefully it will work for you also. If this agency receives enough complants about this company, perhaps they can shut them down!!
This report was posted on Ripoff Report on 01/17/2009 09:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ramada-Plaza-Resort/Fort-Lauderdale-Florida-33308/Ramada-Plaza-Resort-Imperial-Majesty-Cruise-Get-A-Refund-Fort-Lauderdale-Florida-413211. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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