- Report: #455847
Report - Rebuttal - Arbitrate
Complaint Review: Ramada Plaza Resort
Ramada Plaza Resort5100 N State Road 7 Ft. Lauderdale, Florida U.S.A.
Ramada Plaza Resort supposed to get back $50,00 refund upon check-in-paid $24.00 for amenities not used Ft. Lauderdale Florida
After checking in, a lady (Joanne) took us to her desk and told us in order to get our $50.00 back we would have to pay $40.00 more and go to Holiday Beach to hear a presentation on condominiums, then when we got back we would get our full $90.00 back. My husband was fit to be tied! We said no, because we just came down to visit with our son who lived in Miami and wouldn't have time for all that.
We proceeded to check in and found we had to pay a hotel TAX of $12.00 per day at the desk. We paid that only to find out that we did not have to, that was only if you were using the pool and other amenities. We are both seniors and they never told us that at the desk.
We would like our $50.00 back and our $24.00 back for all the aggravation and lies that were told to us. This whole thing was a scam and several other people were very upset at check-in as well as us. Joanne-Macclenny, Florida
This report was posted on Ripoff Report on 05/27/2009 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ramada-Plaza-Resort/Ft-Lauderdale-Florida-33319/Ramada-Plaza-Resort-supposed-to-get-back-5000-refund-upon-check-in-paid-2400-for-ame-455847. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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