- Report: #161064
Report - Rebuttal - Arbitrate
Complaint Review: Ramada Plaza Resorts - Imperial Majesty - Braddik Telemarketing - ShowSmart - Jeff Drutz
Ramada Plaza Resorts - Imperial Majesty - Braddik Telemarketing - ShowSmart - Jeff Drutz8185 Yonge Street, Suite 203 Toronto, Ontario Canada
Ramada Plaza Resorts - Imperial Majesty - Braddik Telemarketing - ShowSmart - showsmart.com - Jeff Drutz The Owner Rips Off People And There Credit With Vacation Packages To Florida ripoff employees and customers with vacations Toronto Ontario
*UPDATE EX-employee responds: That was Jeff who wrote a rebuttal to the report about his call center.
*UPDATE EX-employee responds: Maybe you should do some research...
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So anyways let me make this short and sweet, I was there for about 2 months and in that time I was able to learn alot of what REALLY goes on with these vacation packages they give away. One of there managers told me how the owner of this BTS company who is named Jeff drutz forces his managers to turnover the room (fire people) after a week, just so they dont get there training pay.
The first 3 days which are the training days gets paid to you when you "complete" 30 days, but thats so they save money by fireing people 2 weeks in or 3 weeks in. Trust me, I was in a training group of 8 people, 5 of them "bolted"( thats the managers term for people that just take off) the other 2 were fired in the first 2 weeks because they weren't selling these vacations.
Now I understand how business works, if you can't do the job you have to go. Funny thing is NO one could do the job. They said in the interview that the average for the week was 6-10 orders. That would be $630 a week. I was there for 2 months, I saw maybe 7 or 8 people get more then 6 in that time. By the way, the room holds about 55 people. On top of that, when customers cancel, the company takes the commission back.
By the way, you can cancel, call your credit card company, you have 30 days to dispute any charge. I overheard one of there managers saying that to a customer during there verification.
The million dollar question is do customers get a vaction, as far as I heard, yes. BUT the vaction is garbage and the timeshare is very HARD.
I feel bad for the employees of BTS though, the managers LIE like there is no tomorrow. There was a scary guy named Tony, who would pump up the room at the beginning of our shift. Here is an example of this guy. Many times did I hear him joke with other managers about firing people, or as they call "clippage".
The bottom line is, I see alot of reports on Ramada, or Imperial majesty ect. If you have ever filled out a ballot at a trade show and someone called about a vacation. There is a strong chance that company is in Toronto, is owned by Jeff Drutz. Its head office is 8185 Yonge Street, Suite 203,
Toronto, ON L3T 2C6, Canada
There is another company Jeff Drutz owns call ShowSmart www.showsmart.com I have no idea if that is a rip off or not, but its owned by the same company. BTS was doing so bad at the end of my time there, I don't even know if it exists. But showsmart still does and if you have been ripped off, try talking to them about it. Just ask for Jeff.
Last thing, I am sorry for all the people ripped off, and PLEASE dont blame the telemarketers. We were lied to also. We need money, sometimes you do things that don't feel right. I am sorry, but your anger should be directed to the owners of the companys. They are the one's who run the show.
This report was posted on Ripoff Report on 10/17/2005 04:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ramada-Plaza-Resorts-Imperial-Majesty-Braddik-Telemarketing-ShowSmart-Jeff-Drutz/Toronto-Ontario/Ramada-Plaza-Resorts-Imperial-Majesty-Braddik-Telemarketing-ShowSmart-showsmartco-161064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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