- Report: #539498
Complaint Review: Ramada Plaza Resorts - Imperial Majesty - Braddik Telemarketing - ShowSmart - Jeff Drutz
| Ramada Plaza Resorts - Imperial Majesty - Braddik Telemarketing - ShowSmart - Jeff Drutz 3397 American Drive Unit #7
Internet United States of America |
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Ramada Plaza Resorts - Imperial Majesty - Braddik Telemarketing - ShowSmart - Jeff Drutz Showsmart I was scammed by this club. Internet
*Author of original report: It has been 18 days and I have not received my refund
*UPDATE Employee: She makes children shake.....
*Author of original report: To add to my update, the call from Omer Waseem was apparantly not a coincident.
*Author of original report: I'm still not sure about getting a refund. This contract is no different than the first one I signed.
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I remembered entering my name in a draw at the festival and so I made an appointment. I was to arrive at their office on the 21st day of November. I listened to the seminar with many others and then I spoke with an agent about the company. They said they were a discount club and after having watched the seminar I was impressed and interested in knowing more. The agent showed me the contract to sign up but I hesitated as I had come alone and I thought it would be a good idea to speak with someone else about this before signing on. The agent showed me that on the contract it stated that I had ten days after signing to cancel without any fees or penalties. I signed on and paid with my debit card $3,150.00 for a ten year membership.
When I returned home and spoke with my father we decided to do a search on the company. We were distressed at what we found. The website said very little about the company. We also dicovered that although I had paid them in full I had not received a password to do any shopping which was the service that they offered.
Two days later my father and I stopped into the office to cancel my membership. However, it was not going to be that easy. First we were told that we could not just come in and cancel, we would need to make an appointment, when I refused to leave the recedptionist asked me to wait. Twenty minutes later a man came to sit with us. He claimed that he was the owner and that I would need to go home and send an email which was the proper procedure for cancelling a membership. There was no procedure written in the contract and I told the man that I was calling the police. When I called the police they also called the police stating that I was trespassing. At that point I left the premises and waited for the police outside in my car. When the police arrived I was told that they were very familiar with this address, that they had many calls alike the one I had made from this address. It was 3397 American Drive. Unit #7 Mississauga ON. The police explained that they could not do anything to help me but that I could sue them at small claims. I asked if there would be a record that I had tried to cancel within the ten day period, which was reallly why I had called them so that it would be known that I had tried as it didn't seem that they wanted to ackowledge my cancellation. Apparantly there would be a record of my call in the communications room at the peel police department but that was all.
I left that day with little hope of seeing my money but I still tried to do whatever I could. I sent emails inquiring but I have just been getting the run around. The contract also stated that the club had 15 days to refund my money so I kept hoping that before that date I would maybe get the refund. The 15 day period ended on the 8th of December and I havent received anything. I did go to small claims court and filed a claim but I was suing the IDClub which I later found was not incorporated. Which meant that I was suing anyone unless I had a name and then I could amend the law suit. Tonight I contacted the Polish Festival co-ordinator who told me that the name on the cheque was "showsmart". He also told me that he was going to talk to some other people who were invloved in the festival and try to find a name somewhere. After speaking with the co-ordinator of the festival I googled "showsmart" I was surprised to find a name "Jeff Drutz" affiliated or actually I am certain they said that he was the owner of this business "showsmart" and that the IDClub was another of his businesses. I am thinking that I will now amend my lawsuit with this name but I would really appreciate any help I can get to make this a public affair. These guys need to be stopped. |They are ripping people off and the polic the police won't help. I even called the Fraud squad in Peel and they told me to go to small claims court, that they could do nothing for me. I am also writing a letter to Silverman helps in hopes that he may take an interest and get this out to the public. I caution anyone who receives a call from the IDClub. HANG UP!
This report was posted on Ripoff Report on 12/14/2009 11:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ramada-Plaza-Resorts-Imperial-Majesty-Braddik-Telemarketing-ShowSmart-Jeff-Drutz/internet/Ramada-Plaza-Resorts-Imperial-Majesty-Braddik-Telemarketing-ShowSmart-Jeff-Drutz-S-539498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
It has been 18 days and I have not received my refund
AUTHOR: Delilah - (Canada)
SUBMITTED: Thursday, January 07, 2010
POSTED: Thursday, January 07, 2010I have police reports with peel from the day I went to ask for my refund. I never acted innaproprietly as they have claimed. When they would not start the cancellation process I just called the police. That was all.
#2 UPDATE Employee
She makes children shake.....
AUTHOR: Bruce - (Canada)
SUBMITTED: Thursday, December 24, 2009
POSTED: Thursday, December 24, 2009Thank you for this opportunity to respond to the complaint from Nina Bain. I have read it carefully and have a number of points that we, at IDC, would like to make regarding her unsolicited and unprovoked attack on our company. The details that she has reported to you web site are exaggerated and incorrect.
Two days after signing her contract Nina Bain burst into IDC s place of business, with her father, and, in a very loud voice demanded her refund. Our contract clearly states that any client may cancel within ten (10) days of signing (page 3, Refund Policy). This is to protect the client and protect the business as well. She was well within her legal right to cancel as it had only been two days, however, the manner in which she did so would not be acceptable by any business standards anywhere.
While in our office, with clients present, one with a three year old child who began shaking due to her outbursts, Nina began to yell and in a very loud voice demanded her money back. As per our contract, we state that there will be a full refund issued fifteen (15) days after the signing of the funds release form (page 3, Refund Policy). This is to protect the client and protect the business as well. Nina continued to act in a very aggressive manner, yelling at our clients to run from IDC. Our management was not given the opportunity to speak to her as we could not get a word in edge wise. The owner requested to talk with her in a civil manner and she refused saying, I am not leaving until I get my money!, Nina was subsequently asked to leave the premises or the police would be called and she would be charged with trespassing. Nina refused and she and her father were told that unless they vacated the premises, we had no choice but to involve the police. Again, Nina refused and the police were called. They arrived and she was escorted from the premises.
On the Monday we sought legal consul as to the uproar and business interruption that Nina Bains disrespectful and totally uncivil manner caused. We were advised to sue her for all damages. The owner of IDC decided, in good faith to go ahead and issue a refund to Nina, against consuls direction that was sought after and given. Nina was subsequently contacted regarding her refund.
IDC has treated Nina Bain with the utmost respect and courtesy through the entire process, but she has and is unable to conduct herself in a business like manner. Nina Bains attacks seem to be coming from many directions for no apparent reason. We have behaved in a business like manner, following the stipulations of the contract which she signed. We fully intend to refund the full amount of Nina Bains contract. This will be done in fifteen (15) days.
#3 Author of original report
To add to my update, the call from Omer Waseem was apparantly not a coincident.
AUTHOR: Delilah - (Canada)
SUBMITTED: Friday, December 18, 2009
POSTED: Thursday, December 17, 2009Today which was a litle more that twenty four hours I receved a call from the IDClub. I found this very odd considering I had not received any calls from them up until this point. We corresponded through emails and mine were usually ignored.
Omer Waseem from the accounts department assured me that I would receive a full refund within 15 days. I hope that its true and if I do receive it I will apologize to all but I still feel like maybe it is just a way to stall me. However, I will hope for the best and keep this report updated.
#4 Author of original report
I'm still not sure about getting a refund. This contract is no different than the first one I signed.
AUTHOR: Delilah - (Canada)
SUBMITTED: Thursday, December 17, 2009
POSTED: Thursday, December 17, 2009

