- Report: #306668
Report - Rebuttal - Arbitrate
Complaint Review: Ramada Plaza Resorts Orlando/Ft. Lauderdale Vacations
Ramada Plaza Resorts Orlando/Ft. Lauderdale Vacations2419 E. Commercial Boulevard, Fort Lauderdale, Florida U.S.A.
Ramada Plaza Resorts Orlando/Ft. Lauderdale Vacations, Daniel Lambert PPL!!! We must work together to prevent Ramada from further exploiting innocent victims!!! Fort Lauderdale Florida
*UPDATE Employee: Misinformed
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I strongly urge all those who have been placed in a similar situation to take the following actions to put a stop to Ramada's scamming ways!
1.Visit the following websites and make a written complaint against Ramada
2.Call the following line and make a verbal complaint, explain in details what had been done to you:
Consumer Services Hotline:
1-800-HELP-FLA (435-7352) - Florida only
1-800-FL-AYUDA (352-9832) - En Espaol
850-488-2221 - Calling from outside of Florida
There are some of the Florida regulations Ramada has failed to follow through:
1.Florida Deceptive and Unfair Trade Practices Act
2.Failing to honor cancellation and refund requests from consumers
3.The consumer may also cancel if the accommodations and facilities are not available as provided in the contract
Things to note:
Florida law gives the consumer some protection in the matter of cancellations, by providing that a contract for a vacation certificate may be canceled in writing within 30 days of purchase or receipt of the vacation certificate. The consumer may also cancel if the accommodations and facilities are not available as provided in the contract.
If a travel package is not a vacation certificate, then the law requires that the consumer be informed that it is non-refundable before making any payment or signing a contract.
Keep in mind with regard to cancellations: the entire amount involved is refundable. Unethical sellers of travel may offer to refund all but a certain amount, but they are required to refund the full amount paid to the seller of travel, if the consumer cancels the vacation package, in writing and returns the vacation package, within 30 days of purchase or receipt of the vacation package.
Angry & confused
This report was posted on Ripoff Report on 02/06/2008 11:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ramada-Plaza-Resorts-OrlandoFt-Lauderdale-Vacations/-Fort-Lauderdale-Florida-33308/Ramada-Plaza-Resorts-OrlandoFt-Lauderdale-Vacations-Daniel-Lambert-PPL-We-must-work-306668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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