• Report: #109231

Complaint Review: Ramada Plaza Resorts

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  • Submitted: Mon, September 20, 2004
  • Updated: Mon, October 04, 2004

  • Reported By:Richmond British Columbia
Ramada Plaza Resorts
www.vancationmoments.com Ft. Lauderdale, Florida U.S.A.

Ramada Plaza Resort rip-off! Here's tips on how to get your monney back. Fort Lauderdale Florida

*Consumer Suggestion: Also lost money due to Ramada because of currency exchange

*Author of original report: i got my money...but.... I am residing in Canada and the currency rate had changed

*Author of original report: i got my money...but.... I am residing in Canada and the currency rate had changed

*Author of original report: i got my money...but.... I am residing in Canada and the currency rate had changed

*Author of original report: i got my money...but.... I am residing in Canada and the currency rate had changed

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actually just same old story with all the others who submitted a rip-off report for Ramada Plaza Resorts, Ft Lauderdale. Some very pushy sale person trying to sale me a dream vacation for $698 USD and I fell into their trap by giving them my credit card information.

I felt very uncomfortable and tried to do some research on this resort the next day I received the call, lucky I saw this website. I tried to call back and have my money back, but whenever I called, the automated answer machine asked me for a verification number which I had never told during the converstion. I tried all number they had given me and after 3 times of trail... of course it said "Goodbye" to me.

The next thing I did was to call my credit card centre and explain the sitution and in hopes that I can hold/stop the transaction. However, since I authorized them the card centre just can't canceal it. They told me if I think that was a scam, I can up on a dispute. If they don't send me the package information within the date they told me, I can dispute it right away. If they did send the package info, then we'll need to do it another way. I'll need to gather as much infomation as possible to prove why I think this is a scam. (that's why I am writing this report too, I hope it'll be useful for people who are as stupid as me) Print out all information and have it fax to the card centre and they will begin an investigation.

I do want to wait for 2 weeks for the package of course, I tried to call the 1-800 number they had given me again and see if I had any luck. Lucky enough, someone answered the phone. Because I saw some of the report in here, so I know I need to stay calm and be persistence and just play the game. What I did is to not mention anything about these report I found online, or anything about scam. I told them politely that I had an family emergency and I'll not be able to make the trip in the next 2 years.

here it comes, they are willing to extend the vacations for 3 years, and they act very understandable that $1000 CND worth a lot in an emergency, so they are willing to charge only %50 of the $698 to secure the spot for me. As I was very persistent and told them I cannot aford it at this time and I need all my money back. (oh, I told them the sales on my first converstion did told me if I ever want to canceal my trip, I can get a full refund. A girl did said I cancelled it in the first place... but later on when she transfer me, the other said it was non-refundable.

But WHO CARES, I just want my money back. I'll do everything to get it) After this %50 offer was not working, she tried to bargain with me, she told me 75% refund was the best she could do, but at last she offered me to put only $89 USD to secure the spot. Of course I said NO, then she put me on hold and I waited ...she came back asking me what type of card I used and all the info. I asked IF it was a full refund and she said YES and gave me a canceallation confirmation and told me they'll credit back to me within the next 7-10 business day.

Could I be that lucky?? Seems like I am better with all other complains, but I'll have to see if I really can get the full refund. And I need to mention the person I talked to was never rude to me. Whenever I noticed we started to argue and raised my voice, I calm myself down and be very polite and understanding. So I am here to tell you that's how I played my game and hope it helps you guys. =)

thanks for the reports here
Richmond, British Columbia
Canada

Click here to read other Rip Off Reports on Ramada



CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 09/20/2004 11:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ramada-Plaza-Resorts/Ft-Lauderdale-Florida/Ramada-Plaza-Resort-rip-off-Heres-tips-on-how-to-get-your-monney-back-Fort-Lauderdale-F-109231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Also lost money due to Ramada because of currency exchange

AUTHOR: Melanie - (Canada)

Same story happened to me. I unfortunately filled out a ballot at the Edmonton Dragon Boat Festival. I was lead to believe that I too was "special" and had "won" this fabulous deal of a trip. So I bought it, but then decided to check it out on the internet. Boy am I glad I did. After reading just a few of these Rip-Off reports, I immediately decided to cancel the vacation. After reading this particular story from a fellow Canadian, I realized that this "special deal" was a lot more expensive than I thought. (I was never told over the phone that the fee was in US dollars!!). I followed all the good advice on this site on how to get my money back. So I wasn't surprised when they came up with all kinds of "counter offers". The lady actually asked me how much could I afford to put on the vacation at this time? I politely said "nothing. I would like a complete refund please", and that was the end of it. I got my "full" refund just a few days later. HOWEVER, the currency rate had changed for the worse, and I lost over 50 bucks on this stupid waste of a time telemarketer scam. I was thinking of calling them up and trying to get them to give me the 50 bucks I lost, but I know this is a hopeless cause. I suppose I should be thankful that I was taught this valuable lesson at a price of $50 bucks and not more. For all you fellow canadians out there who have fallen into the same trap...let's just hope that the dollar goes the other way and you can make some money off of these suckers!!
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#2 Author of original report

i got my money...but.... I am residing in Canada and the currency rate had changed

AUTHOR: Yvonne - (Canada)

Just to let everyone know that I got my money credited back to my credit card two days after my request for refund. However, coz I am residing in Canada and the currency rate had changed over these 2 days....i wonder why they won't do it on the same day. they called me Friday night, i found this site and called them first thing Monday morning, The money haven't even went through at that time.

They should be take the money out and credited it back at the same time i suppose....but they do it after 2 days which makes me lost about $10 CND. It's just little money compare to the $698USD, but I thought it's good to make a note for those who are residing in Canada and is requesting for a refund. Tell them to credit it immediately!
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#3 Author of original report

i got my money...but.... I am residing in Canada and the currency rate had changed

AUTHOR: Yvonne - (Canada)

Just to let everyone know that I got my money credited back to my credit card two days after my request for refund. However, coz I am residing in Canada and the currency rate had changed over these 2 days....i wonder why they won't do it on the same day. they called me Friday night, i found this site and called them first thing Monday morning, The money haven't even went through at that time.

They should be take the money out and credited it back at the same time i suppose....but they do it after 2 days which makes me lost about $10 CND. It's just little money compare to the $698USD, but I thought it's good to make a note for those who are residing in Canada and is requesting for a refund. Tell them to credit it immediately!
Respond to this report!
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#4 Author of original report

i got my money...but.... I am residing in Canada and the currency rate had changed

AUTHOR: Yvonne - (Canada)

Just to let everyone know that I got my money credited back to my credit card two days after my request for refund. However, coz I am residing in Canada and the currency rate had changed over these 2 days....i wonder why they won't do it on the same day. they called me Friday night, i found this site and called them first thing Monday morning, The money haven't even went through at that time.

They should be take the money out and credited it back at the same time i suppose....but they do it after 2 days which makes me lost about $10 CND. It's just little money compare to the $698USD, but I thought it's good to make a note for those who are residing in Canada and is requesting for a refund. Tell them to credit it immediately!
Respond to this report!
What's this?

#5 Author of original report

i got my money...but.... I am residing in Canada and the currency rate had changed

AUTHOR: Yvonne - (Canada)

Just to let everyone know that I got my money credited back to my credit card two days after my request for refund. However, coz I am residing in Canada and the currency rate had changed over these 2 days....i wonder why they won't do it on the same day. they called me Friday night, i found this site and called them first thing Monday morning, The money haven't even went through at that time.

They should be take the money out and credited it back at the same time i suppose....but they do it after 2 days which makes me lost about $10 CND. It's just little money compare to the $698USD, but I thought it's good to make a note for those who are residing in Canada and is requesting for a refund. Tell them to credit it immediately!
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