- Report: #1166815
Report - Rebuttal - Arbitrate
Complaint Review: Rapid inc
Rapid inc669 rt25a rocky point, New York USA
Rapid inc Charged more than the posted shop rate to evaluate my car. rocky point New York
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I had my Audi dropped off at Rapid to get looked at. The car has an intermittent missfire and I was out of ideas. I left a note with the car explaining what was done in the past and what I'd like addressed. The owner called the next day and told me there was more than 1 thing wrong with the car. He said he put an hour and a half into checking it and it was time to call me.
He told me that if i had an american car it would be easy to fix but since its an Audi it will cost $$. He gave me 2 quotes for exhaust system work. I thought about and he checked out pix of the used parts. I called the next day and told him I didn't want to go with a used system and that I'd have the car picked up.
He charged $150 to look at the car and diagnose it. The bill was paid but no receipt. Reception said they would mail it out with what was wrong with the car.
I came in the next day and asked for the write up for the car. [continued below]....
He charged me an 1.5 hours labor to look at my car and gave me nothing. He charged me $150 for 1.5 hours of labor even though he has a posted labor rate of $90. When I asked him why I was getting charged more, he said he knew I was going to be a pain in the a**. Then he banned me from the shop.
This report was posted on Ripoff Report on 08/01/2014 08:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rapid-inc/rocky-point-New-York-11778/Rapid-inc-Charged-more-than-the-posted-shop-rate-to-evaluate-my-car-rocky-point-New-York-1166815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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