- Report: #981772
Report - Rebuttal - Arbitrate
Complaint Review: Raspberry Ketone Breeze
Raspberry Ketone Breeze2338 Rowland Ave Savannah, Georgia United States of America
Raspberry Ketone Breeze ColoCleanse Pro Raspberry Ietone Breeze and ColoCleanse Pro, I ordered a trial bottle of both for $4.95 discovered 2 UNAUTHORIZED CHARGES OF $89.99 Savannah, Georgia
*Consumer Suggestion: Reading the Terms & Conditions is very helpful
*Consumer Suggestion: Try This To Resolve This Problem
I took the products as recommended and received no weight loss benefit. I expected that to be the end of the experiment. Yesterday I looked at my checking account and was shocked to see two charges for $89.99, a total of $179.98!!! I called the number on the bottle and also a contact number the bank had on file from the original trial offer charge. After literally hours on hold for one number and the other number having a busy signal for 10 trys, I tried again today, after waiting on hold a long time a representative answered. She assured me I had created an ongoing account for the product and that I had had 14 days to cancel and since I had failed to do it in the time allowed the charge was non refundable. I had to INSIST to cancel an account I had never knowingly created over her attempts to offer me a 'special' discount rates for my future use! And if I would just keep using I'd acheive my goals. i ASKED IF THE COMPANY DID NOT HAVE ANY POLICY FOR A REFUND if the customer returned unopened product and was unhappy. NO! I feel like I've been robbed!
This report was posted on Ripoff Report on 12/13/2012 05:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Raspberry-Ketone-Breeze/Savannah-Georgia-31404/Raspberry-Ketone-Breeze-ColoCleanse-Pro-Raspberry-Ietone-Breeze-and-ColoCleanse-Pro-I-ord-981772. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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