- Report: #276596
Complaint Review: Raven Media - Grant Writer Pro
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| Raven Media - Grant Writer Pro 2620 S. Maryland Pkwy, Suite 969
Las Vegas, Nevada U.S.A. |
|
Raven Media - Grant Writer Pro Product received, not ordered and charged to my credit card Have filed a complaint with Visa and charges voided Las Vegas Nevada
*UPDATE Employee: Resolution Offer
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Corporate Advocacy Program™
I did receive a CD in the mail entitled "Grant Writer Pro," with no paper work telling me where the order originated or why. I assumed it was a free sample, until my Visa statement came in a few days ago. I will return this CD to Raven Media.
I called my Visa Customer Service number, and was told that the disputed charges would be eliminated from my account. In fact, the card has now been blocked and a new one will be issued to me.
After looking at your website, I see that there are many complaints about this rip-off company. I hope that other consumers are not taken in by this company, and I would like to know how they got hold of my credit card number, as I take great care to protect it.
Kathy
Franklin, North Carolina
U.S.A.
This report was posted on Ripoff Report on 10/01/2007 12:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Raven-Media-Grant-Writer-Pro/Las-Vegas-Nevada-89109/Raven-Media-Grant-Writer-Pro-Product-received-not-ordered-and-charged-to-my-credit-card-276596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Resolution Offer
AUTHOR: Ryan - (U.S.A.)
SUBMITTED: Wednesday, October 17, 2007
POSTED: Wednesday, October 17, 2007Kathy, we would like to be given the opportunity to assist you. Customer Service may be reached at 866-370-7270 Monday-Friday 9 am - 9 pm Eastern Time. There you will find a happy, helpful agent waiting to assist you.
If you feel that our Customer Service Department didn't assist you satisfactorily, please contact me directly, either by email at ryanr@wskc.org or by cell phone at 435-773-1795 and I will address your concerns ASAP.
We look forward to assisting you!
Sincerely,
Ryan R.
