- Report: #395290
Report - Rebuttal - Arbitrate
Complaint Review: Raven Media ,Grantmaster Program
Raven Media ,Grantmaster Program305 Broadway Avenue #114 New York, New York U.S.A.
Raven Media ,Grantmaster Program ACH Ripoff!! New York New York
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Then I checked our account one day and the balance didn't add up and I asked the clerk about debits to the account and she told me there was one for $39.95 "Grantmaster programs" . I asked my husband and he emailed me the confirmation of the 2.29. UNFORTUNATELY he did not read the small print throughly and signed up for a membership at a cost of $39.95 per month!
I contacted the compnay on November 18th and demanded tha they close the accoutn and cease debiting the account any further. They assured me they would and even gave me a "confirmation number to that effect" Well imagine my surprise to find out today that they had debited my account on 11/18/2008 for the 39.95. Granted it was a day after I called but still. So I called them again this morning and wanted their mailing address because I told them I was going to file a complaint with the NYS Attorney Generals Office to cease all further charges. They offered me a refund (payable in 3-5 business days depending on how my bank processes ACH's).
I guess I am writing this to tell you all not to give up!. Take a stand and make them give you back your money. There are avenues out there to help. If they wouldn't have offered to refund my money, I would have closed my account so that they could not debit it anymore. I will give them the 3-5 days to credit my account and if it is not done, I may still do that. Every state has an Attorney General that has a consumer frauds division. utilize that if you can.
Buffalo, New York
This report was posted on Ripoff Report on 11/26/2008 11:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Raven-Media-Grantmaster-Program/New-York-New-York-10013/Raven-Media-Grantmaster-Program-ACH-Ripoff-New-York-New-York-395290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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