• Report: #305930

Complaint Review: Raven Media Team

  • Submitted: Mon, February 04, 2008
  • Updated: Fri, February 08, 2008

  • Reported By:marina del rey California
Raven Media Team
2620 South Maryland Parkway #969, Las Vegas, Nevada U.S.A.
  • Phone: 866-396-5696
  • Web:
  • Category: E-trade

Raven Media Team GOOGLE MONEY PROFIT/RAVEN MEDIA/GROWING RICH WITH GOOGLE RIPPED OFF my Debit Card by DECEPTIVELY using the GOOGLE LOGO to entice me to give them debt account information. Las Vegas Nevada

*UPDATE Employee: Resolution Offer

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GOOGLE MONEY PROFIT/RAVEN MEDIA/GROWING RICH WITH GOOGLE ripped off my debit card by deceptively using the GOOGLE LOGO to intice me to give them $1.99 for a CD to cover the cost of shipping and handling. It was marketed as 'Growing Rich with GOOGLE'. You could get the CD only for $1.99 or if you commited, you could get some sort of 'monthly' service for an additional $39.95/mo.

They stated that there was no obligation for the 'monthly' service and that if you gave them your account information they would only charge $1.99 for the CD shipping and handling .

I then found out that they did continue to charge my account, without authorization, $39.95 for this 'monthly' service. I ordered this cd on the 20th, and on the 4th of Feb. I still haven't received, but my credit card has already been attacked. I had to look all over the small fine print to find a number and I attempted to contact them and was put on hold for twenty minutes and then dropped from my call! I then called back and spoke to a real person, after another 40 minute wait. This person said I 'had agreed' to the charges against my account and I was not entitled to a refund. I told her I definitely did not sign up for this service or authorize payment for same. I also told her that she was involved with a scam operation and unless she was one of the crooks involved she should find another job.

Well they had finally agreed to refund the $39.95 that they took out already but said I had to pay for the shipping of the cd of the $1.99 even though I never received it. But I guess that's better than nothing.
But a definite rip off con ... Something should be done about it.

I have since reported this to my bank and will be be made whole in this matter. I intend to notify GOOGLE of how their good name is being used and abused by this fraudulant organization. My motivation now is to put this operation out of business and the people behind it in jail!

marina del rey, California

This report was posted on Ripoff Report on 02/04/2008 10:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Raven-Media-Team/Las-Vegas-Nevada-89109/Raven-Media-Team-GOOGLE-MONEY-PROFITRAVEN-MEDIAGROWING-RICH-WITH-GOOGLE-RIPPED-OFF-my-De-305930. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

I would like to discuss Debbie's concerns with her to insure that she is taken care of.

First and foremost I offer an apology for the breakdown in service Debbie obviously experienced. Unfortunately, I was unable to locate your account to address your concerns at this time. If you come back to read this and want to discuss your account please contact the customer service department. There you will find happy, helpful agents that are waiting to assist you with your concerns. The phone number for Customer Service is 866-396-5695, they are available Monday-Friday 9 am - 9 pm Eastern Time.

If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at ryanr@wskc.org.


Ryan R.
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