- Report: #371394
Report - Rebuttal - Arbitrate
Complaint Review: Raven Media
Raven MediaRaven Media - Grant Search Assisstant, Express Business Funding CD, 2620 - S Maryland Parkway, No. 859 - A Las Vegas, Nevada U.S.A.
Raven Media Complete Rip Off - Charged me for Two months without Informing and are now Refusing to Refund Las Vegas Nevada
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What we did was we ordered this thing for $2.29 (which we dont mind paying because that was our mistake in the first place), and he never mentioned anything about charging and all. These are the details of how this Ryan Riddle has charged us:
16th July: Rs. 1788.27 (Dr to GRANTACADEMY028100127163) Ref No.: Z048GHA26017IT3Q2R
23rd July: Rs. 352.15 (Dr to GRANTSEARCH - 8004790979) Ref No.: Z048GNM2542JTW0DAT
30th July: Rs. 443.32 (Dr to NW-AG.COM 800-418-9320 NW) Ref No.: Z048GVA4742YUD02IU
18th August: Rs. 1813.18 (Dr to GMP 800 710 2564 02810012) Ref No.: Z048HJ914352F22WYL
22nd August: Rs. 362.06 (Dr to GRANTSEARCH8004790979) Ref No.: Z048HMM2505A880C3G
These have been charged in Rupees so they will have to calculate the dollar value and pay us back. Ryan Riddle started out by telling us that we had signed up for everything and agreed for everything. He keeps saying that I agreed to the terms and conditions. How can a genuine business person put such an important detail only in the fine print and then not even inform me (leave alone ask me first) before charging my card - its unfair. Heres the thing - We never agreed for anything, and if they do not refund the money asap, we threatened to go to the following:
- Federal Trade Commission
- Better Business Bureau Online
- Internet Crime Compliant Center
- National Fraud Information Center
- Rip Off Report Corporate Advocacy - Business Remediation and Customer Satisfaction Program
- Consumer Sentinel
- E Consumer.gov
- State Attorney General
This Ryan Riddle says that I activated some free trial account and the free trial finished and stuff - well, I told him that he can very well deactivate that account because I never went there after the so called free activation. Also, the CD he was supposed to send me for $2.29 has never reached me.
Please trace this company and person immediately and ask this fraud to refund our money to our account ASAP and stop charging us!! Our order number is xx75. They are simply refusing to refund the amounts they have charged in July - why should I pay when I never ever used their services (ask them to check their logs - after activation, I never logged into that silly account and I never recieved this so called CD - so what are the charges for?)
This report was posted on Ripoff Report on 09/09/2008 06:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Raven-Media/Las-Vegas-Nevada-85109/Raven-Media-Complete-Rip-Off-Charged-me-for-Two-months-without-Informing-and-are-now-Ref-371394. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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