- Report: #295265
Report - Rebuttal - Arbitrate
Complaint Review: Raven Media
Raven Media2620S. Maryland Parkway #969 Las Vegas, Nevada U.S.A.
Raven Media Aka Growing Rich With Google, Network Agenda, BSM/Grand Search Asst Offered a CD "Growing Rich with Google" for $1.95 S&H Zapped for 3 monthly charges Las Vegas Nevada
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Then I started seeing other unknown charges. $39.95 from "Growing Rich with Google" At first I thought I had misunderstood and that the CD was actually $39.95. So I let it slide.
Then a charge of $9.95 for Network Agenda was charged to my account. Then a charge of $7.95 for BSM/Grant Search Asst was charged.
Not knowing what these were, I called the phone numbers. The number for Network Agenda didn't work. I did speak with several people at the BSM/Grant Search phone number. They explained that there was a Terms and Conditions section in the confirmation email they had sent me. There was not.
They explained (numerous times) "how it worked". I explained to them I had read the Terms and Conditions (and always do whenever I am giving out bill to information) and that no mention of all these charges were mentioned.
Incidentally, all of these charges are MONTHLY charges.
As a resolution, I was given credit for $7.95, $9.95 and (1) $39.95. I was "conveniently" charged a second $39.95 while I was on the phone with these people. I even spoke with a supervisor, supposedly.
I was outraged. I thought this was still Google I was dealing with. And I've alway liked Google and have done some advertising with Google.
But I see from other reports that this company is using deception. I hope they can be stopped. And it would be great if I could get the 2nd $39.95 back, too.
Fletcher, North Carolina
This report was posted on Ripoff Report on 12/28/2007 03:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Raven-Media/Las-Vegas-Nevada-89109/Raven-Media-Aka-Growing-Rich-With-Google-Network-Agenda-BSMGrand-Search-Asst-Offered-a-295265. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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