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  • Report: #458154

Complaint Review: Raven Media

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  • Submitted: Wed, June 03, 2009
  • Posted: Mon, June 08, 2009

  • Reported By: Mary stewart — jacksonville Florida U.S.A.
Raven Media
2620 S. Maryland Parkway Suite 969 Las Vegas, Nevada U.S.A.

Raven Media, Grant Master Offered Free CD, S&H cost of $1.95 charged unauthorized $69.95 day after recceipt of CD Las Vegas Nevada

*UPDATE Employee: Resolution Offer

*UPDATE Employee: Resolution Offer

*UPDATE Employee: Resolution Offer

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0Author 3Consumer 0Employee/Owner

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Grant Masters offered Free CD for the cost of $1.95 shipping. They drafted $1.97 and shipped CD. The day after receiving the CD they drafted my debit card an additional $69.95 that was unauthorized.
I received the CD on 6/1/09 and the additional money was drafted on 6/3/09.

Mary
jacksonville, Florida
U.S.A.

This report was posted on Ripoff Report on 06/03/2009 12:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Raven-Media/Las-Vegas-Nevada-89109/Raven-Media-Grant-Master-Offered-Free-CD-SH-cost-of-195-charged-unauthorized-6995-458154. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

Resolution Offer

AUTHOR: Customer Service Administrator - (U.S.A.)

POSTED: Monday, June 08, 2009
Grant Master/Raven Media is not affiliated with Grant Masters Online.

If you are an actual Grant Master customer and you need to reach customer service, you can do so by calling 1-877-495-1145 and the customer service representative will be happy to assist you.

If you've already tried customer service and feel you weren't treated fairly, please contact me directly at 435-773-1795, or you may email me at customerservice@cshelp.org, and I will be happy to assist you with your concerns.


Sincerely,
Online Customer Support
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#2 UPDATE Employee

Resolution Offer

AUTHOR: Customer Service Administrator - (U.S.A.)

POSTED: Monday, June 08, 2009
Grant Master/Raven Media is not affiliated with Grant Masters Online.

If you are an actual Grant Master customer and you need to reach customer service, you can do so by calling 1-877-495-1145 and the customer service representative will be happy to assist you.

If you've already tried customer service and feel you weren't treated fairly, please contact me directly at 435-773-1795, or you may email me at customerservice@cshelp.org, and I will be happy to assist you with your concerns.


Sincerely,
Online Customer Support
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#3 UPDATE Employee

Resolution Offer

AUTHOR: Customer Service Administrator - (U.S.A.)

POSTED: Monday, June 08, 2009
Grant Master/Raven Media is not affiliated with Grant Masters Online.

If you are an actual Grant Master customer and you need to reach customer service, you can do so by calling 1-877-495-1145 and the customer service representative will be happy to assist you.

If you've already tried customer service and feel you weren't treated fairly, please contact me directly at 435-773-1795, or you may email me at customerservice@cshelp.org, and I will be happy to assist you with your concerns.


Sincerely,
Online Customer Support
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