- Report: #376756
Report - Rebuttal - Arbitrate
Complaint Review: Raven Media
Raven Media2620 S. Maryland Parkway #859A Las Vegas, Nevada U.S.A.
Raven Media I am fighting scammers RAVEN MEDIA with all I've got Las Vegas Nevada
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I ordered Raven Media's "free" grant CD. I authorized a charge for shipping. The CD included a trial offer for online help. After the free trial there would be a monthly fee. I canceled my free trial during the trial. I spoke to a Customer Service representative that not only confirmed my cancellation of ALL and any 'programs' I may be signed up with, she gave me a confirmation number of that transaction over the phone and via email of #xxxxxxxx
However my account has been fraudulently debited twice so far days after my cancellation. $39.95 and $1.25, for a total of $41.20 so far. I have been reading online that these scammers are doing this to many people and according to many consumers, these charges happen for months on end. I hereby request an investigation into the matter, a refund from them to my account, and a guarantee that my account will no longer be illegally debited.
Please see this link, her experience is similar to mine. http://www.ripoffreport.com/reports/0/199/RipOff0199604.htm
cc: My bank
My local police station
Better Federal Trade Commission (FTC) Onguard Online
Internet Crime Complaint Center
National Fraud Information Center
Rip-off Report Corporate Advocacy, Business Remediation & Customer Satisfaction Program
my State Attorney General
Better Business Bureau - Las Vegas
Oswego, New York
This report was posted on Ripoff Report on 09/28/2008 03:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Raven-Media/Las-Vegas-Nevada-89109/Raven-Media-I-am-fighting-scammers-RAVEN-MEDIA-with-all-Ive-got-Las-Vegas-Nevada-376756. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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