Complaint Review: Raven Media - Las Vegas Nevada
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- Author Confirmed
- Raven Media 2620 S. Maryland Parkway #859-A Las Vegas, Nevada U.S.A.
- Phone: 866-370-7270
- Web:
- Category: Computer Software
Raven Media I believe I was the victim of an attempted internet ripoff Las Vegas Nevada
*UPDATE Employee: Resolution Offer
Show customers why they should trust your business over your competitors...
From the internet, I ordered what is stated as being a "Free CD" called "Grant Writer Pro" from Raven Media of Las Vegas, Nevada...if I would "just cover the shipping and handling below". On Sep 02 (according to my credit card statement) I was billed $3.97 for "Grant Writer Pro". Then, on Sep 18, I was billed $29.95 for "Grant Writer Pro". I called customer service at 866-370-7270 and spoke with "Christopher". After discussing this matter, I was told that my account would be "cancelled" and "deactivated" and I was given a "confirmation number" and was told that a refund would be posted in 10 to 14 days.
Harold
Wise, Virginia
U.S.A.
This report was posted on Ripoff Report on 10/11/2006 05:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/raven-media/las-vegas-nevada-89109/raven-media-i-believe-i-was-the-victim-of-an-attempted-internet-ripoff-las-vegas-nevada-215282. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Resolution Offer
AUTHOR: Ryan - (U.S.A.)
SUBMITTED: Thursday, October 19, 2006
My name is Ryan Riddle, I am the general manager of Iworks and we handle all the customer service for Raven Media which includes Grant Writer Pro. If you are at this site then it is probably because we failed you in some way in the customer service process and I would like the opportunity to make it right.
This is the customer service number 866-370-7270.
If you call this number you should get a friendly helpful agent that will be happy to help you and even give you a refund if that is what you desire. If for any reason our agents did not help you and you don't feel that we have done our job please feel free to call or email me personally and I assure you that I will handle your problem immediately.
My cell number is 435-773-1795 and my email address is ryanr@wskc.org.
Sincerely,
Ryan R.
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