- Report: #372226
Report - Rebuttal - Arbitrate
Complaint Review: Razoreye Media Group, Web Detective
Razoreye Media Group, Web Detectiverazoreye.com/, web-detective.com/free/index1_avatar.aspx?kbid=1289&gclid=COqbi Internet U.S.A.
Razoreye Media Group ,razoreye.com/, Web Detective website, owned and operated by Razoreye Media Group, complete rip-off, charges for magazine that they "state" you signed up for and then will not refund Calgary, Alberta, Canada Internet
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Thinking this was all behind me, almost 30 days later, I recevied an e-mail from razoreye.com thanking me for my online purchase for $38.83. Not knowing what in the heck this was, I e-mailed them back, asking for an explanation. They responded with an e-mail that stated that when I signed up for Web Detective, I had "checked" a box asking for a subscription to their magazine, "The Privacy Chest." Furthermore, the e-mail stated that when the magazine was mailed to me it had explicit instructions on how to cancel the subscription. I did not even give the magazine a second glance, thinking it was junk mail, threw it in the trash.
This morning I called the number provided in the 2nd e-mail and was told that yes, they would cancel my subscription, but NO, they could not give me a refund. I told the rep that I had never ordered this magazine but she would not budge. I then told her that I was not sure what I could do about this, but I would try my hardest to report them. That is when I found this website. Thank you for letting me vent and hopefully save others the same experience.
Fairfax Station, Virginia
This report was posted on Ripoff Report on 09/12/2008 08:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Razoreye-Media-Group-Web-Detective/internet/Razoreye-Media-Group-razoreyecom-Web-Detective-website-owned-and-operated-by-Razorey-372226. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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