• Report: #933821

Complaint Review: Reach Out Mobile

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  • Submitted: Tue, August 28, 2012
  • Updated: Tue, August 28, 2012

  • Reported By: Hopelesscellphoneservice — San Jose California United States of America
Reach Out Mobile
Internet United States of America

Reach Out Mobile Reachout Wireless, NEXXUS Communications Cell phone does not even work Internet

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I applied for a low income cell phone from Reach Out Mobile almost 3 months ago. I had to contact 7 on your side before the phone even came into the mail. I could not even get them to take my calls or chat with me online. So when the phone came in it did not even work. I called them and they said that it appeared that the battery does not work and that it could take up to 3 weeks for them to send a replacement from Ohio. I plugged it into the wall a few times and it let me make a call only to hang up as soon as the person answered. It said extended network and when I was inside to plug it in trying to get it to work it said NO SERVICE area. So I am guessing it will not even work when I am inside a building. This is very frustrating. These people are paid by the government to offer a service to low income people and the products and service do not even work. I am sure they have done this to thousands of other consumers.  Please let me know if there is another route for filing a complaint. 

Useless cell phone in California 

This report was posted on Ripoff Report on 08/28/2012 01:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Reach-Out-Mobile/internet/Reach-Out-Mobile-Reachout-Wireless-NEXXUS-Communications-Cell-phone-does-not-even-work-I-933821. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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