- Report: #1064639
Report - Rebuttal - Arbitrate
Complaint Review: ReachOut Wireless
ReachOut WirelessP.O. Box 247168 Columbus, OH 43224 Columbus, Ohio USA
ReachOut Wireless ReachOut Mobile Mde monthly plan payment, given airtime instead. I Asked for refund but was told no refunds for airtime! Columbus Ohio
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I made a payment towards our monthly cell phone plan of $2.50 per month for 12 months ($30.00). I checked my account and found a payment for airtime which we don't need and have not used. I called customer service as well as online chat and was told my account did not require a monthly payment anymore. I told them I didn't need extra airtime and did not authorize a charge for airtime. I asked for a refund but was told that Reachout Wireless does not give refunds for airtime. I again told them I did not authorized a charge for airtime and wanted a refund. They refused, again telling me, "we do not give airtime refunds". I told them I felt cheated and would file a dispute with my credit card company. Their responce was to threaten me with cancelation of our phone service. Note: We are on the California Lifeline plan for low income families.
This report was posted on Ripoff Report on 07/05/2013 12:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/ReachOut-Wireless/Columbus-Ohio-43224/ReachOut-Wireless-ReachOut-Mobile-Mde-monthly-plan-payment-given-airtime-instead-I-Aske-1064639. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.