- Report: #1040749
Report - Rebuttal - Arbitrate
Complaint Review: ReachOut Wireless
ReachOut WirelessInternet United States of America
ReachOut Wireless Cell Phones Orders That Are Never Shipped , Internet
*Author of original report: Reachout Wireless Is Full of Hot Air and False Promises
*UPDATE Employee: ReachOut Wireless Customer Compliance
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to cancel the order, I have to first wait for the phone to be shipped, accept the shipment, then return it at a cost of 15% restocking fee. In the meantime, ReachOut Wireless is holding on to my money, (an presumably many others)
gaining 1000's of $$ in interest, and not delivering. ISN'T THIS THEFT-BY-DECEPTION? WHO IN THERE RIGHT MIND SET WOULD JUST GIVE AWAY MONEY FOR WEEKS, TO MONTHS AT A TIME FOR FREE? Something should be done, IMMEDIATELY
about their government contract. Obviously this company is not capable of maintaining such a contract. Additionally, by telling customers that the phone would be shipped within a certain time frame and then not following through,
ReachOut Wireless is in breach of an oral agreement (contract). If I was told I would wait up to two months to receive my replacement phone, I would never have ordered it......... Maybe we consumers have grounds for a class action law suit
against ReachOut Wireless.
This report was posted on Ripoff Report on 04/04/2013 03:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/ReachOut-Wireless/internet/ReachOut-Wireless-Cell-Phones-Orders-That-Are-Never-Shipped-Internet-1040749. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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