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  • Report: #1116242

Complaint Review: Reachout Wireless

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  • Submitted: Fri, January 17, 2014
  • Updated: Fri, January 17, 2014

  • Reported By: Barbara — Blue Ridge Georgia
Reachout Wireless
PO Box 247168 Columbus, Ohio USA

Reachout Wireless Breach of Contract Columbus Ohio

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I have had service with Reachout wireless for a long time, up until recently they changed the way business is done. When you added minutes to your phone or you get your monthly minutes, you were notified by text on your phone. December 2013 is when all things changed and now when you completly run out of minutes you have to listen to this person on your phone to let you know that you have run out of minutes and waiting for customer service that's another story. Reachout wireless has changed their system to now you do not know when you minutes were added on and do not know how many is left.

I calulated that I had 417 mintues on my phone and it disappeared within 1-2 weeks and that's impossible. To me that's a breach of contract where they do not provide the service to the customers and is probably trying to collect more money from customers who have reachout wireless. I have requested a subpoena from this company to look at my phone records and I'm also going to file a FCC complaint against them as well. By the way that #022 to find out how many mintues you have left don't work. The old saying is if it ain't broken don't fix it.


This report was posted on Ripoff Report on 01/17/2014 06:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Reachout-Wireless/Columbus-Ohio/Reachout-Wireless-Breach-of-Contract-Columbus-Ohio-1116242. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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