• Report: #938804

Complaint Review: Reachout Wireless

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  • Submitted: Sun, September 09, 2012
  • Updated: Thu, September 20, 2012

  • Reported By: Anonymous — San Bernardino California United States of America
Reachout Wireless
Internet United States of America

Reachout Wireless Stole my money Internet

*UPDATE Employee: Response from ReachOut Wireless

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This company sent me two cell phones that did not work, so i finally bought my own phone to use, and they tell me that it is not compatible with their servicve, even though it was the verizon phone with no sim card, which is what they told me would work.  So I asked them to refund my money so I could go to another carrier so I could have my phone turned on and they refused to give my money back, refused to reprogram my phone so it would work , and refused to supply me with a comparable phone to the one I already purchased.  I have been without a phone for over a week because of this!  I just want my money back so I can go to a reputible cell phone company.

This report was posted on Ripoff Report on 09/09/2012 07:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Reachout-Wireless/internet/Reachout-Wireless-Stole-my-money-Internet-938804. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Response from ReachOut Wireless

AUTHOR: ReachOut Feedback - (United States of America)

Hello Anonymous,



We are sorry to find that you have been having difficulties

with your service.  If you are still having difficulties and would like assistance, please do not hesitate to

contact us by email at feedback@reachoutwireless.com. As your satisfaction is

our primary concern, our Compliance Team will take your concerns and make sure

that a Customer Service Representative resolve your issue as quickly as

possible.

 



Thank you,



Reachout Wireless



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