- Report: #29342
Report - Rebuttal - Arbitrate
Complaint Review: Reader's Digest Association, Inc.
Reader's Digest Association, Inc.www.readersdigest.com Pleasantville, New York U.S.A.
Reader's Digest Association, Inc. ripoff failed to refund duplicate payment Pleasantville New York
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Subsequently realizing that a duplicate payment had been made, my wife talked with someone on the phone about this and was told that a refund would be made after verification that a duplicate payment had been received.
On June 17, 2002, I wrote to Reader's Digest Asssociation, Inc., explaining the situation and requesting the refund for $80.88.
On July 19, 2002, not having received the $80.88 refund and having received no reply from Reader's Digest (not even an acknowledgment of the claim), I again wrote a letter to Reader's Digest Association, Inc., attached a copy of my previous letter and again requested a refund of the $80.88 duplicate payment.
I still, as of September 7, 2002, have not received the $80.88 refund or any acknowledgment of the claim.
It now appears that Reader's Digest plans to just keep the $80.88 without even a reply to my letters. This is completely different from the image I had previously had of Reader's Digest, but I can not now recommend them to anyone.
This report was posted on Ripoff Report on 09/07/2002 06:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Readers-Digest-Association-Inc/Pleasantville-New-York-10570-7000/Readers-Digest-Association-Inc-ripoff-failed-to-refund-duplicate-payment-Pleasantville-29342. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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