- Report: #63416
Report - Rebuttal - Arbitrate
Complaint Review: Reader's Digest Association
Reader's Digest AssociationBox 235 Pleasantville, New York U.S.A.
Reader's Digest ripoff, they have a Lifetime Guarantee that they refuse to honor false promises Pleasantville New York
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Their products supposedly have a Lifetime Guarantee to the original purchaser.
Two collections we ordered, "Marty Robbins: His Greatest Hits & Finest Performances" & "150 All-Time Sing Along Favorites" wore out from years of enjoyment, which IS covered in the Guarantee.
We received a letter saying that they would refund our money if we called them.
We called them, and they basically gave us the run around and a song-and-dance as to why they supposedly could not refund our money.
It would not surprise us at all if they have done this to dozens more people through the years.
Garr & Annette
This report was posted on Ripoff Report on 07/11/2003 02:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Readers-Digest-Association/Pleasantville-New-York-10570-0235/Readers-Digest-ripoff-they-have-a-Lifetime-Guarantee-that-they-refuse-to-honor-false-pro-63416. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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