• Report: #846429

Complaint Review: Ready Debit

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  • Submitted: Wed, February 29, 2012
  • Updated: Sun, November 11, 2012

  • Reported By: Kimmie1207 — Cypress Texas United States of America
Ready Debit
409 Silverside Road Wilmington, Delaware United States of America

Ready Debit The Bancorp Bank Ready Debit (Bancorp Bank) has been holding my funds for sometime in their risk department I have answered all security questions and sent them my State Drivers Lic. ,copy of passport,social security Wilmington, Delaware

*Consumer Suggestion: I hope this information helps

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Ready Debit which I have used for over five yrs has had a hold on my accts  because a rental car place ran my card wrong and they thought it might be a scam I called them right then gave them all the security question deposits and such and yet they did not release my funds . then I had to scan and eamil my doc's which included drivers lic, passport,social security card and copy of debit cards. first they said 24 hrs then 36 then 72 then five days  and at this time they told me they had some many tax deposited they didnt have time to look over my doc'c which why would the risk department any way have to do with deposits now I am in to wks waitting on release of my funds...I do plan on filing small claims court against them

This report was posted on Ripoff Report on 02/29/2012 08:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ready-Debit/Wilmington-Delaware-19809/Ready-Debit-The-Bancorp-Bank-Ready-Debit-Bancorp-Bank-has-been-holding-my-funds-for-some-846429. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

I hope this information helps

AUTHOR: Joe WhistleBlower - (United States of America)

Ready Financial Group is responsible for ReadyDebit. They also have a load of companies that are sponsors of readydebit and complaining to them may light a fire under this companies ass. They are also in this with the Bancorp Bank so constant contact with them may also help. In addition see their partner list below with a link and Idaho State Attorney General Office

Ready Financial Group offers the READYdebit prepaid Visa card and online check-writing servicean affordable alternative to high-fee checking accounts. In 2006, US banks collected more than $25 billion in bounced-check and overdraft feeshundreds of dollars per household! Our systems are specially designed to prevent overdrafts, allowing us to offer the READYdebit card to virtually anyone, including people with past credit problems that other banks have to turn away. We offer several convenient ways for customers to deposit money. They can use the card everywhere Visa debit cards are accepted worldwide. Of course, all deposits are insured by the FDIC. If you, or someone you know, is tired of paying overdraft fees, check out the READYdebit prepaid Visa card. Visit www.readydebit.com.

For business
We offer a specially-configured Visa gift card, designed for high-response direct-mail campaigns. If your company's direct mail doesn't get at least a 5% response rate, call us at (866) 465-1645
Contact us
Comments, questions, or suggestions? We'd love to hear from you.
phone:   Toll-free (866) 465-1645
email:   contactus@readyfinancial.com
US mail:   Ready Financial Group, Inc. - P. O. Box 7554 - Boise, ID 83707-7554

Here is there info, you will need to file a complaint with the Idaho State Attorney Generals Office at 
700 West Jefferson Street  Boise, ID 83702
(208) 334-2400
http://www.ag.idaho.gov/consumerProtection/forms/ComplaintFormInformation.html

This card is issued by MetaBank or The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. and can be used wherever Visa Debit cards are accepted.    The Bancorp Bank; Member FDIC.

Ready Financial Group
Corporate Headquarters
5465 East Terra Linda Way
Nampa, Idaho 83687

Phone: 208-489-1645
Fax: 208-498-2053

Will Tumulty is the Founder of Ready Financial Group, Inc. and serves as its Chief Executive Officer and President. Mr. Tumulty joined Capital One in 1999, working in the telecommunications division before becoming the General Manager of a credit and debit card issuing business line. He served for five years as a Navy SEAL in the US. He graduated from the US Naval Academy. He holds MBA and Master's Degree in Engineering from Stanford

Management Team

Our management team has been together for seven years. Before starting Ready Financial Group in 2006, we worked for Capital One, building and marketing special-purpose credit and debit card products for consumers. Meet the team.


Will Tumulty, President 

After graduating from the US Naval Academy and serving five years as a Navy SEAL, Will received an MBA from Stanford, as well as a master's degree in engineering. He joined Capital One in 1999, working in the telecommunications division before becoming the general manager of a credit and debit card issuing business line.

James Haworth, Vice President of Business Development

James studied engineering at the University of Virginia, then worked for ten years on the modernization of the US air traffic control system. At The MITRE Corporation, a federally-funded R&D center, James managed the company's program to create a secure global information network for the US intelligence community. After working in sales for several years and getting a masters degree in operations research, he joined Capital One in 2000, to negotiate the purchase of large portfolios of consumer debts from other banks.


John Magnuson, Vice President of Product Development/Analytics
John studied applied physics at Yale before joining Capital One in 2000. He designed and directed the implementation of Capital One's first prepaid card programs as both a marketing tool and as a financial vehicle for under-banked customer segments. In addition, he was lead analyst for a large credit card portfolio.


Scott Bass, Vice President of Marketing/Operations
Scott studied engineering at Duke before serving five years as a nuclear submarine officer in the Navy. Scott joined Capital One in 1999, managing a wide range of customer acquisition and retention programs for the company.

https://www.readydebit.com/partners/
Our Partners

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Circa 1837 connects professional women with their Historically Black College & University (HBCU) Alma Maters, Historically Black Sororities, and other service and social organizations. The web-based apparel and accessories company was created to provide these women an opportunity to display their school and organizational spirit with class and style through a collection of officially-licensed collegiate and sorority merchandise. The first HBCU was established in 1837 and today this community boasts 105 schools, millions of graduates, and some of the top global leaders across many industries. Circa 1837 celebrates the rich history of HBCUs and is committed to furthering their legacy. Circa 1837 is a Bizdom U Business based in Detroit, MI.


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On March 1, 2005, the NBA approved the purchase of the Cleveland Cavaliers by an investor group led by Dan Gilbert, the chairman and founder of Quicken Loans, Inc., the nation's largest online home mortgage lender. With the new ownership, came a new era to the Cavaliers/Quicken Loans Arena organization and the #1 goal of delivering an NBA Championship to the city of Cleveland.  Gilbert put all of the pieces in place and all the wheels in motion to create an environment that focuses on excellence at all levels and instills a true "championship culture." This is what drives the Cavaliers organization to stand out from others, and today the Cleveland Cavaliers are considered one of the most successful franchises in the NBA, and Quicken Loans Arena one of the most exciting venues in the country. The Cavaliers became the only team to be named in the top five for two consecutive years in 2009 and 2010 for the Sports Business Journal's prestigious Pro Sports Team of the Year award category. The annual award recognizes innovation and excellence in business operations among all NBA, NFL, NHL, MLB and MLS franchises.


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Fathead LLC
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In-House Realty
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Jimmy Kicks
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Launch Learning Group
Launch Learning Group specializes in innovative insurance licensing courses that are state-certified and taught by experienced and licensed trainers.  The courses are infused with technology and use competitive games, animated videos and proven test-taking strategies that appeal to adult learning styles.  Our passing rates are over 80% for first time test-takers and  all courses prepare individuals to pass the state exam, a requirement to sell insurance or receive commissions in the State of Michigan.  LLG also assists individuals who successfully complete the training courses, obtain jobs with some of the top insurance companies in Michigan.


Northcentral University
Northcentral University is a 100 percent online university providing doctoral, master's and bachelor's degree programs in business and technology management, education, and behavioral and health sciences.  Northcentral is regionally accredited by the Higher Learning Commission, the most respected and recognized level of accreditation for any school, whether online or campus based. More than 94 percent of its faculty members have a doctoral degree or the highest degree in their field.  More than 8,000 students from all 50 states and 82 countries are enrolled in Northcentral programs. The University headquarters is located in Prescott Valley, Arizona.


One on One Marketing
One On One Marketing is a premier provider of high quality leads currently focused in the education, mortgage, insurance and home security verticals. Think of them as the match maker but without the awkward first date. One On One has become a powerhouse in the industry using their special sauce: hire PASSIONATE people, generate leads through a VARIETY of traffic channels, LEVERAGE content-rich online portals and proprietary call verified process and sell DIRECT to clients.


One Reverse Mortgage
One Reverse Mortgage LLC is the nation's third largest retail provider of reverse mortgage home loans in the United States. The company specializes in allowing homeowners, 62 years and older, the opportunity to convert some of the equity in their homes into tax-free cash without having to make any monthly mortgage payments.  One Reverse Mortgage was founded in 2001, operates in 45 states and the District of Columbia and is a Quicken Loans company.


Picket Report
The Picket Report is an online neighborhood research tool that helps people who are moving or relocating identify which neighborhood they want to live in. The website provides nationwide lifestyle information based on neighborhood demographics, crime and safety, schools and the "walkability" of an area - all in an easy-to-use, visually appealing format.


Protect America
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Quicken Loans
For more than a quarter century, Quicken Loans has been creating innovative mortgage solutions for clients in all 50 states. The result: exclusive technology and the fastest, easiest mortgage available anywhere.


Since mortgages are all we do, we've been able to simplify the process, leading the industry in service and mortgage technology. We're proud our commitment to clients had earned us an A+ with the Better Business Bureau, and the "Highest in Customer Satisfaction for Primary Mortgage Origination" distinction from J.D. Power and Associates. Over the years, we've financed more than a million loans with unparalleled attention to personalized service, growing into the #1 online lender and the #5 retail mortgage lender in America.


We strive to help every client improve their personal financial situation, and put a strong emphasis on giving back to the community. We look forward to providing American communities with the very best products and service in the mortgage industry.


The Quicken Loans Arena
Northeast Ohio's premier sports and entertainment destination, Quicken Loans Arena, also known as The Q, is home to the NBA's Cleveland Cavaliers, the American Hockey League's Lake Erie Monsters, the Arena Football League's Cleveland Gladiators and host to the best entertainment in the region. Each year "The Q" welcomes nearly 1.5 million people at 200 plus events that include Cavaliers basketball, Monsters hockey, world-class concerts, family shows and signature sporting events like the Mid-American Conference's (MAC) men's and women's post-season basketball tournaments. The Q recently played host to the second and third rounds of the 2011 NCAA Division I Men's Basketball Championships and has also hosted the NBA All-Star game, the NCAA Women's Final Four and the United States Figure Skating Championships.


Quicken Loans Arena is operated by a group led by Cavaliers majority owner Dan Gilbert, the chairman and founder of Quicken Loans, Inc., the nation's largest online home mortgage lender. Since 2005, Gilbert has a led the ownership group's $40+ million investment in renovations and upgrades at Quicken Loans Arena featuring new seats, state-of-the-art scoreboards, new lighting technology, an enhanced sound system, remodeled team locker room and more. In addition, in October 2010, a re-designed and expanded multi-million dollar Cavaliers Team Shop opened inside The Q and is now one of the largest and contemporary in the NBA. These investments reflect Gilbert's commitment to operating the Cavaliers, Monsters and Quicken Loans Arena in a fan-centric way that is second to none.


With the addition of Veritix's Flash Seats for digital, paperless ticketing for arena entry, transfer or resale, and the arena's upgraded concessions offerings that include Food Network star Michael Symon's two restaurant concepts, The Q is focused on providing the best fan experience, technology and venue in all of sports and entertainment.


Quicken Loans Mortgage Services
Quicken Loans Mortgage Services (QLMS), a division of Quicken Loans Inc., provides home financing programs, technology and marketing support to financial institutions across the country. Those who partner with QLMS, can offer a wide variety of mortgage programs, including conventional (Fannie Mae and Freddie Mac), FHA, VA and Fannie Mae HomePath mortgages to their customers. QLMS takes a unique approach to the lending process by managing the third-party vendor items necessary to complete the loan yet, ensuring the bank or credit union remains the point-of-contact for the client receiving the mortgage.


Quizzle
Quizzle LLC is an innovative website that helps consumers get a better understanding of their credit and have a little fun doing it. Located in Detroit, Quizzle began as a project inside of Quicken Loans and spun off into its own company in September 2009. At Quizzle.com, consumers learn the specific actions to improve their financial health with helpful tools and information, including a free credit report and score, credit improvement resources, personalized home loan recommendations and debt management plans.  Quizzle ranked #1 in the Detroit Free Press' 'Top Workplaces of 2011' List.


Rock Companies
Rock Companies is a real estate investment, development, construction and management company that focuses on commercial, residential single and multi-family investments in Florida, Michigan, North Carolina and Ohio.  Rock Companies, based in Detroit, also provides consulting and project management to Quicken Loans Arena, Cleveland Clinic Courts, Cleveland Cavaliers and other affiliated companies.


Rock Gaming
Rock Gaming LLC is a Midwest-based gaming partnership formed with an initial focus to develop first-class casinos in two of Ohio's largest cities, as well as to explore other potential gaming opportunities. Rock Gaming has partnered with Caesars Entertainment, the world's largest and most successful gaming company, to develop and operate casinos in downtown Cincinnati and downtown Cleveland under the Horseshoe brand.  Horseshoe Casino Cleveland is expected to open in early 2012 as Ohio's first casino, and Horseshoe Casino Cincinnati is expected to open later that year.  Combined, the these two full-service casinos will draw 11 million visits to the urban cores while adding to Cleveland and Cincinnati's already impressive offering of sports, entertainment, music and cultural attractions.  For more information please visit www.HorseshoeOhio.com.


Rockbridge Growth Equity
Rockbridge Growth Equity is a private equity firm that has dedicated capital focusing on transactions in the financial services, consumer-direct marketing, business services and sports, media & entertainment industries. Based in Detroit, Rockbridge's current portfolio includes equity stakes in Ready Financial Group, Protect America, Northcentral University, Connect America, One Reverse Mortgage and One on One Marketing.


Rock Gaming
Sociocast is the leading provider of real-time audience data to the marketplace. Sociocast works with publishers and content companies to provide audience insights, measurement, and monetization, as well as with online advertising partners and platforms to significantly enhance real-time targeting and audience discovery. The company's headquarters are in New York City.


StyleCaster
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Title Source
Title Source is one of the nation's leading providers of title insurance, property valuations and settlement services. As one of the largest independent title agencies in the nation, we are an authorized agent of the highest rated title insurers in the industry. Five of the top fifteen Fortune 100 companies trust Title Source with their business. Title Source is a preferred provider to four of the top five residential mortgage institutions, as well as, smaller community-based lenders. The company ranked 15th in the Detroit Free Press' 'Top Workplaces of 2010' List. Title Source is based in Troy, Michigan and retains regional service centers in Michigan, California and Texas. We are a select partner and an affiliate of Quicken Loans.


Veritix
Veritix provides the most dynamic paperless ticketing, event marketing, and relationship management applications to artists, professional sports teams, universities, arts organizations, and entertainment venues.  Through the only patent-protected, fully-integrated paperless ticketing platform Flash Seats the company has revolutionized the sports and live entertainment industry by enabling paperless venue access while allowing artists, team owners and venue operators to regain control of their secondary market.  Veritix is based in Cleveland, Ohio. The Cleveland Cavaliers were the first team in professional sports to use this new technology. Other Veritix clients include Quicken Loans Arena, the Houston Rockets, the Houston Toyota Center, the Denver Nuggets and Colorado Avalanche, the Pepsi Center, the Utah Jazz and Energy Solutions Arena, the NCAA, Dover Motor Sports, Boise State University and Texas A&M University.


WedIt
Wedit gives wedding couples awesome wedding videos for an amazing price. Wedit sends five HD Flip cameras to the bride and groom and lets the guests film. This allows the couple to capture candid and fun moments a professional videographer is likely to miss at a fraction of the cost. After the wedding the couple sends the cameras back to Wedit where the videos are uploaded to their own personal video sharing site. On the site they share the wedding videos with friends and family and Wedit can professionally edit a wedding video for them. Wedit is a Bizdom U business.


Xenith
Xenith LLC has developed an innovative helmet technology that reduces the risk and severity of concussions and other traumatic brain injuries. Founded in 2004, and based in Lowell, Massachusetts. Xenith is working to address the issues of sports safety, activity and health through innovation and education. Xenith staff and advisors include leading sports medicine, sports management and product development veterans committed to providing superior products, service and information.
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