• Report: #340147

Complaint Review: Real Music

  • Submitted: Fri, June 13, 2008
  • Updated: Fri, June 13, 2008

  • Reported By:Schaumburg Illinois
Real Music
http://www.real.com/musicstore/?PV=14&PVd=806 Internet U.S.A.

Real Music Needs A Class Action Suit To Set Them Straight Purchase music from Real at your own risk Internet

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I have purchased about $1000 worth of music from Real. I have copied the music to an external hard drive device. The last three times that I tried to play some music, I kept getting playback error messages:

"Your track cannot be played.
Playback Error
Music Store tracks can be copied on up to 5 computers. On any active computer you can play, burn, and transfer to a device an unlimited number of times.
You have reached this error page because:
You may not be the owner of this track.
This computer is not activated to play this track. To activate this computer, log in to your music account."

I have followed the directions about activating the computer, even though it is the same computer that I downloaded them on when I bought them.
The last two times that this happened, I had to spend several hours on the phone with people in India who I could not understand. I finally cancelled my Superpass. They do not offer assistance for free accounts.

I purchased the songs, I should be able to play them. Come on lawers, this is ripe for a class action suit.

Schaumburg, Illinois

This report was posted on Ripoff Report on 06/13/2008 07:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Real-Music/internet/Real-Music-Needs-A-Class-Action-Suit-To-Set-Them-Straight-Purchase-music-from-Real-at-your-340147. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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