- Report: #588683
Report - Rebuttal - Arbitrate
Complaint Review: Realty Properties / Realty Trade
Realty Properties / Realty TradeEast Washington St #306 Orlando, Florida United States of America
Realty Properties / Realty Trade Realty Trade Owned by Virtual Group Inc, GOVERNMENT ACTION AGAINST REALTY TRADE Orlando, Florida
*Author of original report: Everyone that works in Realty Trade is a scammer including their customer service.
*REBUTTAL Owner of company: RealtyProperties.com
*REBUTTAL Owner of company: Why are thees scums alowed to continue to oppirate
Under the terms of the settlement, the Respondents will not engage in any deceptive and unfair practices, including, but not limited to, the following:
Soliciting by telephone any customer listed on the National or Florida Do Not Call List;
Collecting or attempting to collect payment for services without the Express Verifiable Authorization of the customer as required; engaging in Commercial Telephone Solicitation with a license; make any false or misleading statements including that they have people waiting to buy or rent customers' timeshares, they have experienced a high demand for timeshares in the area in which the customers' timeshares are located, potential customers' timeshares will be sold or rented within a short period of time, misrepresenting to customers the number of timeshares sold or rented as a result of their advertising services, misleading customers into believe that sales representatives will personally market the customers' timeshares; misrepresenting the terms of refund, cancellation, exchange or repurchase policies and misrepresenting that they are affiliated with the customers' timeshare resorts.
In addition the Respondents shall offer and provide within thirty (30) days of the customers' request, full refunds to eligible consumers of any amounts paid. Customers that are eligible for a full refund shall include consumers who have received services that were misrepresented and those who notify the Respondents of cancellation with seven (7) business days of receiving the confirmation of the sale.
As part of the settlement the Respondents will continue to respond to any and all complaints received by the Better Business Bureau.
Case No. 2010-CA - 6491-0
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In the State of Florida - the collection of advanced listing fees from Florida residents, regardless of the location of the property, and owners of Florida timeshares is prohibited. Section 721.20(6), Florida Statutes, prohibits the collection of any advance fee for the listing of any timeshare estate or timeshare license, and requires that any seller of a timeshare plan be a licensed real estate broker, broker associate or sales associate as defined in Section 475.01, Florida Statutes.
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Report as of: 4/1/2010 3:11 AM
2010 BBB of Central Florida, Inc.
This report was posted on Ripoff Report on 04/02/2010 12:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Realty-Properties-Realty-Trade/Orlando-Florida-32801/Realty-Properties-Realty-Trade-Realty-Trade-Owned-by-Virtual-Group-Inc-GOVERNMENT-ACTIO-588683. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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