• Report: #593686

Complaint Review: Realtytrade, Realty Trade, Virtual Group, Don Biggs, Jack Devon, Tim Harrison

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  • Submitted: Thu, April 15, 2010
  • Posted: Sun, May 02, 2010

  • Reported By: Alex — Cornelius North Carolina United States of America
Realtytrade, Realty Trade, Virtual Group, Don Biggs, Jack Devon, Tim Harrison
14E Washington St # 306 Orlando, Florida United States of America

Realtytrade, Realty Trade, Virtual Group, Don Biggs, Jack Devon, Tim Harrison DON'T LIST WITH THEM UNLESS YOU NEVER WANT TO SEE YOUR REFUND AGAIN Orlando, Florida

*Consumer Comment: Refund

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I just had the most frustrating conversation with Realty Trade regarding my refund which I was informed that i am not going to get.


I spoke with a customer representative by the name of Angela & explained that I had sent my letter registered mail for my refund.   She stated that they did not have a copy of the letter & asked me to fax a copy & the signature card which I did.



When I called back, she stated that because I sent the letter prior to the expiration date of my contract, that the letter was not valid.  I explained to her that I had called to check on sending the letter just prior to expiration date & was informed that was okay.  Of course there was no documentation that I had called. She stated that I needed to send the letter within 10 days after the end of the contract.  



No where in the contract does it state that the letter cannot be sent prior to the expiration date.



This is not right & I believe a way to hold on to the money.  



This is nothing that can be done?

This report was posted on Ripoff Report on 04/15/2010 06:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Realtytrade-Realty-Trade-Virtual-Group-Don-Biggs-Jack-Devon-Tim-Harrison/Orlando-Florida-32801/Realtytrade-Realty-Trade-Virtual-Group-Don-Biggs-Jack-Devon-Tim-Harrison-DONT-LIST-593686. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Refund

AUTHOR: P. O. ed - (USA)

POSTED: Sunday, May 02, 2010

These virtual group people sink lower and lower.  I wonder how they can sleep at night.


Dispute the charge with you credit card company and re-dispute if you don't win the first time.

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