I signed up to have an old conviction sealed. Paid them 301.95 by credit card. A couple of months went by so I called them to ask how everything was going with my paperwork. I called the ext they had given me, but no one would ever answer, so I left message, after message. When no return call came, I emailed them. No reply. Finally I had enough so on my last email attempt, I told them I was going to call my credit card company. What do you know, I received a reply. However, it was just a rouse to buy time.
I was told to go to the court a request the deposition from my court case in 1991. Thinking they were actually doing something for me, I did it. I soon caught on though. It took over a week to get the papers from the court and after doing so, I emailed them to let them know I had gotten the papers. No reply.
After that I knew they were not doing what I had paid them for and of course the deposition papers wern't needed at all. So I called the credit card company and told them I didn't get what I paid for, so they did a chargeback.
A couple of weeks went by and then I receive this email saying I better pay up or they are going to send me to collections and report me to the credit bureaus. And that Records Removal had the emails to prove they talked with me. Now mind you, they had an opportunity to present their case to the credit card company. I replied that I didn't get what I paid for, and I also said I had emails that I would forward to the Attorney General's office and the BBB. Their reply was to go ahead a send the emails to who ever I wanted to, but they would be sure to tell the recipients of my emails that I had a conviction for battery. It would take too much space to list everything I was threatened with, however, they do have alot of my personal information and I'm afraid of what they will do with it, like my address, phone number,etc.