• Report: #413632

Complaint Review: RecordsArea.com, Public Records Pro, People Search Media

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  • Submitted: Sun, January 18, 2009
  • Updated: Sun, February 15, 2009

  • Reported By:Hawkins Texas
RecordsArea.com, Public Records Pro, People Search Media
www.RecordsArea.com Internet U.S.A.

RecordsArea.com, Public Records Pro, People Search Media Fraud, Scam, Stealing Internet Internet

*UPDATE Employee: Response:

*Author of original report: Clickbank

*Author of original report: Clickbank

*Author of original report: Clickbank

*Author of original report: Clickbank

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I bought the Public Records Pro: 12- Month Gold Membership from Records Area. com. The cost was $35.40. On September 27,2008. I never got any results from this company even when I complained to them, I have kept all my emails from them.

I have tried to get into the site, won't even come up, can't login, just plain nothing. I paid with my credit card, and they got the money within seconds, and now they are gone. I would like to have a refund, if it would at all be possible.

The site they went through was Clickbank.com. They even sent me a Secure payment form,( yeah right.) My receipt: E8xCGSMS, is from ClickBank.com I have an address at the bottom of this from:

Click Sales Inc.
ClickBank
917 Lusk St. Suite 200, Boise, ID, 83706

There is also: Publisher Emial: support@publicrecordspro.com

Again: I just want a Refund.... Now !!!!!

Pamela
Hawkins, Texas
U.S.A.

This report was posted on Ripoff Report on 01/18/2009 06:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/RecordsAreacom-Public-Records-Pro-People-Search-Media/internet/RecordsAreacom-Public-Records-Pro-People-Search-Media-Fraud-Scam-Stealing-Internet-In-413632. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Response:

AUTHOR: _ - (USA)

As an employee of the company, I am really, really sorry that we messed up.  We will do that from time to time, but I promise that it is unintentional, and that we'll do our best to fix it for you, and to not make that mistake again.

I am very pleased that you at least got your money back.  I am appalled that it took you that much effort.  I commend your persistence, and I hope we don't make a mistake again.  I recently bought an online service and did not receive any product as I expected, and had to go to the credit card company to get my money back.  The time it took me to get the money back was more than the money I got back, but I had to do it.

For future reference, the contact information at Public Records Pro is Here: http://publicrecordspro.com/contact.html and email to support@publicrecordspro.com should be answered within a day.

(Disclaimer: I am an employee, and not in the customer service department, so I really am overstepping my bounds a bit by posting here, but I just wanted you to know that we are a small group of people trying hard to sell a good product.)
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#2 Author of original report

Clickbank

AUTHOR: Pamela - (U.S.A.)

Today I got a refund from Clickbank for the full amount.
Don't know why after all these months but I am very happy they sent it out. Hope everyone else who wants their money refunded, keeps trying, I have gotten two companies to refund, just because I won't give up. Keep sending your request for the refund. Keep copies of everything you send them or that they send back to you.
Thank you Clickbank.
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#3 Author of original report

Clickbank

AUTHOR: Pamela - (U.S.A.)

Today I got a refund from Clickbank for the full amount.
Don't know why after all these months but I am very happy they sent it out. Hope everyone else who wants their money refunded, keeps trying, I have gotten two companies to refund, just because I won't give up. Keep sending your request for the refund. Keep copies of everything you send them or that they send back to you.
Thank you Clickbank.
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#4 Author of original report

Clickbank

AUTHOR: Pamela - (U.S.A.)

Today I got a refund from Clickbank for the full amount.
Don't know why after all these months but I am very happy they sent it out. Hope everyone else who wants their money refunded, keeps trying, I have gotten two companies to refund, just because I won't give up. Keep sending your request for the refund. Keep copies of everything you send them or that they send back to you.
Thank you Clickbank.
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#5 Author of original report

Clickbank

AUTHOR: Pamela - (U.S.A.)

Today I got a refund from Clickbank for the full amount.
Don't know why after all these months but I am very happy they sent it out. Hope everyone else who wants their money refunded, keeps trying, I have gotten two companies to refund, just because I won't give up. Keep sending your request for the refund. Keep copies of everything you send them or that they send back to you.
Thank you Clickbank.
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