• Report: #33075

Complaint Review: Recreational Factory Warehous

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  • Submitted: Mon, October 21, 2002
  • Updated: Mon, October 21, 2002

  • Reported By:Mt Pleasant SC
Recreational Factory Warehous
8250 Dorcheter RD. North Charleston SC 29418 North Charleston, South Carolina U.S.A.

Recreational Factory Warehouse deceptive ripoff company victimized many consumers dishonest rip-off North Charleston South Carolina

*0: Still Waiting

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After looking at spa dealers in three counties I decided to purchase a Niagara Grand Spa. It was sold as the most expensive and best spa on the floor. Within the first week we had a problem and couldn't use spa. It's been less than a year and had a total of 21 repairs.

2 heaters, 4 boards, 4 pressure switches, 3 ozonators, 1 circ pump, 1 covwer, 1 GFCI breaker, 1 jet, leaking from bottom off spa twice, and 1 plug for filter fell off. Out of pocket expensives so for 350$ not counting the baqua chems that didn't work with ozonator. Will ask for a refund or new spa ASAP.

If not I will take legal action against Recreatioal Factory Warehouse, Leisure Bay and Manager of Dorchester Warehouse.

Mt Pleasant, South Carolina

This report was posted on Ripoff Report on 10/21/2002 05:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Recreational-Factory-Warehous/North-Charleston-South-Carolina-29418/Recreational-Factory-Warehouse-deceptive-ripoff-company-victimized-many-consumers-dishones-33075. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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10/10 Manager said he would replace spa.
10/16 Plug broke off and had to replace
11/07 Went to store to confirm time and had contractor remove rail and planks from deck.
11/12 Had contractor remove wire and drane spa for replacement
11/12 Crew came to replac spa but didn't have spa in truck. Couldn' replace spa because of deck. Will start legal action tomorrow. Called to speak to manager but he wouldn't take my call.
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