Recreational Factory Warehouse ripoff hot tub

My husband and I purchased a hot tub in Feb. for my health purpose. Since my purchase I have had the same problem over and over. I called the co. and spoke to the Mgr. Mr. John Jones who was so so rude to me, when I was explaining my problem to him. He raise his voice and I politely told him not to raise his voice with me.

I tried to explain my problem, but he was so obnoxious that all the guy wanted to do was argue. He told me that I could get more with sugar than vinegar.

I told him that I would appreciate his help in getting my hot tub repaired. I handed the phone to my husband and he was rude to my husband.

He later called back and told my husband to turn off the switch in the electrical panel box. Well that fixed the problem for a few days but guess what it's a problem again and again. Oh by the way I found that there isn't a Mr. Jones (imagine that). I have called back repeatedly and was called by a spa repair service, but we wasn't home so she left a message and I returned her call and haven't heard a word from them since.

That was on 6/30/01. I paid $4,000.00 for this spa, that might not be alot of money to alot of people but it is to me. I just would love to have my spa repaired so I could relax my aching body.

When I first called that I spoke to about 4 or 5 people that said they didn't know anything about hot tubs. I told them that I thought that they sold hot tubs and should know something about one.