- Report: #86801
Report - Rebuttal - Arbitrate
Complaint Review: Recreational Factory Warehouse
Recreational Factory Warehouse13507 Nebraska Ave N Tampa, Florida U.S.A.
Recreational Factory Warehouse Ripoff: Did not want to honor warranty for rusting pool after only 2 years Tampa Florida
*Consumer Suggestion: Pool Warranty Policy, Patricia, please contact me and I will make sure that you are properly taken care of
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I called Rec Warehouse regarding the warrantee and was told that I needed to take pictures of the damage and bring them in. They also told me that the warranty covers the pool when its new but since I had used it for 2 years I could only buy another set of walls for a reduced price of $400 or $500 dollars, depending on what the manager decided. Installation and a new Liner would also be additional and at full price. Everyone I spoke to gave me the same answer.
So basically the pool would have to start rusting in their showroom or their parking lot, before you get it home, in order for them to fully warrantee their product. The pool had originally cost me $2,200.00 and I vowed not to let them get one more dime from me.
Finally, I threw the pool away rather than give them the satisfaction of making another sale. Consumers beware, and go some place else to buy your pool!!
This report was posted on Ripoff Report on 04/06/2004 01:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Recreational-Factory-Warehouse/Tampa-Florida/Recreational-Factory-Warehouse-Ripoff-Did-not-want-to-honor-warranty-for-rusting-pool-aft-86801. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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