On 7/9/03 I took a friend and went to the Red Cross to donate whole blood. After donating we go to my car and while backing from my parking spot I see reverse lights come on from a SUV parked behind me. I STOP my car and SUV is still backing,
I am trying to shift to drive to pull back in my parking spot as the SUV is not stopping and before I can shift to drive the SUV hits the passenger side of my new car.
The driver of SUV is Barry Pierce and is a employee of Red Cross. We exchange information and leave the Red Cross facility. I went home and filed a claim within 2 hours of accident. 3 days later I have Barry's insurance claim adjusters phone # and name. Sean Robertson is claim adjuster. I call Sean and get a answering machine.I leave a message and times to call as I work during the day and am available til 11:00 am
I play phone tag with Sean for about 3 weeks the man will not call me when I am home and every time I call him I get a answering machine.
I get a call from Sean 3 weeks later at the times I left on his answering machine and Sean is telling me he does'nt think he will be able to repair my car. I am upset naturally as this has been a ordeal just to talk to the man and ask WHY NOT he stated he was getting conflicting info from me and his insured.
I advised him I had a passenger in my car that saw the incident from passengers seat. Sean told me my passenger was bias towards my favor. I asked if he would look at location of the damage on my car as the side of my car was hit by the rear bumper of Barry's SUV
Sean told me he did not have to look at the damage and he didnt think he would be able to repair my car.
I am Very upset with the TOTAL LACK of RESPONSIBILITY from Barry Pierce. If this man can NOT be Responsible for his actions in the parking lot, Then how can he be trusted inside the Red Cross building not 20 feet away from where the accident took place.
I do NOT feel he can be Trusted with Personal information such as SSN #,Name,Address...ect. Let alone Blood and any chances of Infection or Worse A Life Threatening Disease.
I am also upset with the insurance adjuster that will not even look at the facts! He just Passes the Buck and hopes you will get tired of the phone tag game he plays so well.
I have been a Blood Donor since 1981.I used to think Red Cross stood for "WE CARE" It is apparent that Bary Pierce missed that Lesson. I am urging all my friends that I have talked into going to Red Cross to donate in the last 22 years to continue to Donate.
And to Donate to a organization where you can Trust the Employees to take Responsibility for thier actions in the work place and outside of the work place.
From the Red Cross Employee's Actions Red Cross is not a place that I Trust....
From the Farmers Insurance Employee's actions I can not believe that Farmers insurance cares about anything other than money and how to get the most money and do nothing.
I have contacted Barry's Boss Jeff 1 Week ago and he told me,that he would look into the matter and would contact me soon. I called Jeff today and got a answering machine. I left a message but have not been given the curtosey of a phone call.
Jeff is also a Red Cross Employee a Manager and I am starting to wonder if he will show me anything different then Barry in reguards to Responsibility.