- Report: #832115
Report - Rebuttal - Arbitrate
Complaint Review: Red Rock Financial Services
Red Rock Financial Services7251 Amigo Street, Suite 100 Las Vegas, Nevada United States of America
Red Rock Financial Services Red Rock Financial uses unfair and intimidation techniques Las Vegas, Nevada
*UPDATE Employee: Dr Anonymous
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It was not until either April or May of 2011 that I receive a letter from Red Rock Financial stating that I owed $1,600. They even threatened to place a lein on my home and contact my association for signature to publish my property for sale in 30 days. All this without due process or a judgement against me. I contacted them by telephone to find out more details about the bill. They stated that the original bill was for less than $200, but most of the amount were penalties they added. They claimed that they allegedly sent two letters via certified mail in late 2010 and early 2011. The amount was for a lot less. I explained to them that I did not receive them and asked if they could reduce the penalties. They refused and the representative arrogantly replied that it was an issue with my mail carrier. He never thought that it might have been an issue with his mail carrier as to why I have not received it. Also, you will find that there is no record of my receiving the letters by certified mail.
I did not appreciate being threatened in this manner and I felt that I was subjected to intimidation and heavy handed tactics. My main issue is not receiving the letters in a timely manner. Had I done so, I would have gladly worked out an arrangement to pay this bill before the penalties accumulated.
This report was posted on Ripoff Report on 01/31/2012 09:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Red-Rock-Financial-Services/Las-Vegas-Nevada-89119/Red-Rock-Financial-Services-Red-Rock-Financial-uses-unfair-and-intimidation-techniques-La-832115. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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