- Report: #1134221
Report - Rebuttal - Arbitrate
Complaint Review: Red Roof Inn
Red Roof Inn2307 Lincoln Hwy E Lancaster, Pennsylvania USA
Red Roof Inn Lied about Room Reservations Lancaster Pennsylvania
*Author of original report: Red Roof
*Consumer Comment: Incorrect...
*Author of original report: Third Party Acted As Agent for Red Roof Inn
*Consumer Comment: You did not book directly with the hotel
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I booked the Red INN in Lancater Pa for a weekend through Booking.com. I indicated that wanted to have a either a room near the elevator or on the first floor. The day we arrived around 4 pm in the afternoon the hotel manger told me the hotel was full and only had rooms on third floor not near any elevator. To top it off they didn't any carts available to transport our luggage. I had to in up going to to the Hampton Inn which cost three as times as much.
This report was posted on Ripoff Report on 03/27/2014 01:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Red-Roof-Inn/Lancaster-Pennsylvania-17602/Red-Roof-Inn-Lied-about-Room-Reservations-Lancaster-Pennsylvania-1134221. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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