Red Tag Cellular.com HD Discounts Samsung DVD-V9800 DVD Player/VCR Combo Internet

I bought a Samsung DVD V9800 (DVD & VHS Player) from Redtagcellular.com on 4/26/2011.  One of the rep just reply to me that it has status changed, but didn't tell me anything about when the item will be shipped from point A to point B.  I was waiting for a week and didn't get any status back.  I then sent email to ask for a refund since Redtagcellular.com didn't have any status date for me.  On 5/11/2011, I got an email (no name or ID were provided) and metioned that the status is now refund.  I thought I will get my refund within a few days.  Later, I sent them email that I haven't get my refund.  On 6/09/2011, one of the rep replied that there was a problem with the batch of my refund.  Accounting has pushed it through  and you will receive it with the next 2 business.  Unfortunately, upto now (6/21/2011), I still haven't get my refund.  I hope my bank will help me out of this crazy deal.