- Report: #631414
Complaint Review: Redbox DVD Rentals; vending machines
| Redbox DVD Rentals; vending machines One Tower Lane Suite 1200. Oakbrook Terrace , IL 6
Terrace, Illinois United States of America |
|
Redbox DVD Rentals; vending machines charging twice for each rental Terrace, Illinois
*Consumer Comment: Return Time..
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double bill me before. I quit using them. Recently I rented 3 DVDs on 3 consecutive.
nights.Returned each the following night within 10 minutes of rental. I expected to be
charged for 1 night each. Again, they have double billed me. My debit card shows 6
charges of $1.25 + tax for my rental of 3 DVDs, each for 1 night. The first time it was
for 4 movies, this time it's for 3. That's $1.25 + tax times 7. I will fill out an online
complaint @ redbox's website. I will NEVER again use their rip-off vending machines. These machines are outside 24/7. Nobody around lots of the time. Graffity much?
This report was posted on Ripoff Report on 08/14/2010 12:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Redbox-DVD-Rentals-vending-machines/Terrace-Illinois-60181/Redbox-DVD-Rentals-vending-machines-charging-twice-for-each-rental-Terrace-Illinois-631414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsThe return time for RedBox movies are 9PM, and I don't think that it yours would be any different. So no matter when you rent them they are due by 9PM the next evening. So if you are returning them at 9:10-9:35PM you are being charged an additional day and it is not a double charge. Perhaps you could "swing by" the Redbox to return them before you start work.
Oh and if they have graffity on them that is not the fault of Redbox, but the people who don't have respect for other people's property.

