- Report: #892394
Report - Rebuttal - Arbitrate
Complaint Review: Redbox
RedboxNations Ford Rd Charlotte, North Carolina United States of America
Redbox Charged my credit card six months after I used them for a game I did not receive. Charlotte, North Carolina
I was told it was for the video game never being returned. When I reminded them of what I was told by the agent on Dec 31,2012 I was then told that when the support guy went out there days later the movie wasn't in the box and it probaly came out the next time another person rented but it is still under my card. I was offered a courtesy credit of 15.00 dollar if I pay 16 more dollars to them. All I want is my money back and for Redbox to be held accountable for their lies and poor customer service.
This report was posted on Ripoff Report on 06/03/2012 09:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Redbox/Charlotte-North-Carolina-/Redbox-Charged-my-credit-card-six-months-after-I-used-them-for-a-game-I-did-not-receive-892394. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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