ED Magedson – Founder
Redbox, Select State/Province USA
Redbox Charged my credit card for entire retail cost after I returned the dvd's!!! California
I rented 3 dvd's and they are like only $1.29 or $1.99 a night or so. I had kept them for a certain amount of time and ended up returning them and was charged the entire retail cost of the dvd's for a whopping total of $82.79...f$@&ing outrage iota and a total RIPOFF! These dvd's will still be used to other customers and I get charged the entire cost of replacement!
I call in irate to a customer service rep and she speaks to a supervisor and offer me a bs 4 free rental compensation. That is bad business to charge someone that much and still reuse the dvd's to there customers. I should have kept them. I will NEVER USE THEM AGAIN and am filing complaints on here, Ripoff Reports, Angie's List, and a bank dispute...and go from there. This is awful how they treat their customers and I rent from them all of the time!
This report was posted on Ripoff Report on 01/23/2014 11:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Redbox/Select-StateProvince/Redbox-Charged-my-credit-card-for-entire-retail-cost-after-I-returned-the-dvds-Califo-1117874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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